Senior Workers Compensation Claims Adjuster

Arthur J. Gallagher & Co. (AJG); Denver (CO); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking organization where your expertise in claims management can shine. This role offers the chance to work within a dynamic team, applying your analytical skills to resolve complex workers' compensation claims. You'll interact with clients and claimants, ensuring effective communication and delivering exceptional service. With a focus on collaboration and innovation, this position allows you to make a meaningful impact on the lives of those you serve. Embrace the opportunity to grow in a supportive environment that values your contributions and offers a comprehensive benefits package, including flexible work options and mental health support.

Benefits

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Tax-advantaged accounts (HSA, FSA)

Educational expense reimbursement

Paid parental leave

Digital mental health services

Flexible work hours

Training programs

Charitable matching gift program

Qualifications

• 3+ years of experience adjusting indemnity work comp claims.
• Knowledge of industry standards and practices.

Responsibilities

• Manage claims from initial contact to resolution effectively.
• Provide exceptional customer service and document claim activity.

Skills

Claims Management

Analytical Skills

Customer Service

Problem Solving

Education

High School Diploma

Bachelor's Degree

Tools

Claims and Business Software

Job description

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Role specifics:

• Jurisdictions: Colorado and Utah
• Licenses: Utah Work Comp or reciprocal work comp adjuster license
• This role is eligible for fully remote work

How you'll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file

About You

Ideal candidates for this position will have:

• Claims Background: 3+ years' experience adjusting indemnity work comp claims from initial contact to resolution of the claim
• Jurisdictional Experience: Colorado and Utah
• Active Adjusters' licenses: Utah Work Comp Adjuster License or reciprocal work comp adjuster license

As a key member of our experienced Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

Required Qualifications:

• High School Diploma.
• Minimum of 5 years related claims experience
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of accepted industry standards and practices
• Computer experience with related claims and business software

Desired:

• Bachelor's Degree

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Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...