Senior Workers' Comp Claims Specialist — In-Office

Recruit Staff Hire, LLC; New Orleans (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Recruit Staff Hire, LLC is assisting in recruiting a Workers' Compensation Claims Specialist for our client in New Orleans, LA. The role requires managing a full caseload from filing through resolution with empathy and professionalism.

The ideal candidate will have a minimum of five years' experience in workers' compensation, a current adjuster license in the home state (preferred), and strong analytical and communication skills.

Qualifications

• Bachelor's degree required.
• Minimum of five years of workers' compensation claims experience.
• Current workers' compensation adjuster license in home state strongly preferred.
• Experience handling multi-state workers' compensation claims is highly desirable.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
• Excellent written and verbal communication skills.
• Strong analytical, organizational, and time-management abilities.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Manage a workers' compensation caseload from initial reporting through resolution.
• Proactively monitor daily workflows to ensure deadlines are met and filings are completed accurately and on time.
• Communicate effectively and compassionately with injured workers and their families throughout the claims process.
• Serve as a primary point of contact for employers, clients, vendors, medical providers, and stakeholders.
• Coordinate activities with internal teams and external vendors to maintain efficient claim handling.
• Prepare and deliver reports for internal leadership and external clients.
• Present claims information and recommendations to committees and clients in a professional manner.
• Stay current on workers' compensation regulations, industry trends, and best practices.

Skills

Communication skills

Analytical

Time management

Organization

Problem solving

Team collaboration

MS Office

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Recruit Staff Hire, LLC is assisting in recruiting a Workers' Compensation Claims Specialist for our client in New Orleans, LA. The role requires managing a full caseload from filing through resolution with empathy and professionalism.

The ideal candidate will have a minimum of five years' experience in workers' compensation, a current adjuster license in the home state (preferred), and strong analytical and communication skills.