Senior Workers’ Comp Claims Advocate — Hybrid/Remote

Lawley; Buffalo (NY); Hybrid; USD 57,000 - 101,000; Full time

Benefits offered by this job

Benefits package

Paid parking

Hybrid/remote flexibility

Generous holiday and PTO schedule

401K contribution from Day 1

Job summary

Lawley in Buffalo, NY seeks a Worker’s Compensation Claims Advocate. You will act as a liaison among the agency, carriers, and clients, serving as the first point of contact for new claims with courtesy and assistance throughout the process.

The ideal candidate has 3+ years of NYS workers’ compensation lost-time adjuster experience and a P&C license (adjuster license preferred). Lawley offers hybrid/remote flexibility, strong benefits, and a supportive, family-owned culture.

Qualifications

• 3+ years as NYS workers’ compensation lost-time adjuster.
• License: P&C adjuster preferred; active NY and other states acceptable.
• Knowledge of multi-state WC claims handling is a plus.

Responsibilities

• Serve as liaison between agency, carriers and clients to sustain strong relationships.
• Be first contact for new claims, guiding clients with courtesy and assistance.
• Promptly address client inquiries and maintain open diaries for claims.
• Conduct claim reviews and ensure proper reserving and handling.
• Perform experience mod analyses after proper training.
• Participate in client presentations and assist in training teammates.
• Act as backup for claims reporting and support additional duties as needed.

Skills

Workers' comp experience

Adjuster license

P&C license

Client service

Attention to detail

Communication skills

Team player

Job description

Lawley in Buffalo, NY seeks a Worker’s Compensation Claims Advocate. You will act as a liaison among the agency, carriers, and clients, serving as the first point of contact for new claims with courtesy and assistance throughout the process.

The ideal candidate has 3+ years of NYS workers’ compensation lost-time adjuster experience and a P&C license (adjuster license preferred). Lawley offers hybrid/remote flexibility, strong benefits, and a supportive, family-owned culture.