Senior WMS Functional Expert

Romark Logistics; Westfield (NJ); On-site; USD 120,000 - 150,000; Full time

Job summary

Romark Logistics seeks a rising WMS talent to own our Synapse WMS and related platforms across multiple sites. You’ll configure, implement, and optimize features while driving continuous improvements and KPI-driven decisions.

You’ll lead end-to-end WMS projects, support EDI/API integrations, and train users from forklift operators to executives. A strong candidate brings 3+ years WMS, a logistics mindset, and multi-site experience.

Qualifications

• 3+ years hands-on WMS experience; Synapse (Made4net/Zethcon) or other 3PL-focused WMS preferred; deep experience with a tier-1 WMS is valued.
• Track record configuring, supporting or implementing a WMS and owning one end-to-end.
• Experience with EDI/API customer data interfaces.
• Analytical mindset with data-driven decision making.
• Clear communicator who can train operators and brief executives.
• Meticulous, detail-oriented, and capable of independent troubleshooting.
• Passion for supply chain tech and future directions.
• Bachelor's in supply chain, logistics, IT, or related field preferred; WMS chops matter more.
• Multi-site or 3PL experience and WMS certifications are a plus.

Responsibilities

• Own Synapse/WMS configuration, features, and value optimization.
• Drive continuous improvement by analyzing KPIs to boost efficiency and accuracy.
• Lead WMS projects end-to-end: requirements, config, testing, rollout.
• Support and extend data interfaces (EDI/API) with customers.
• Create training materials and coach users to proficiency.
• Document and enforce best-practice WMS processes cross-functionally.
• Surface data-driven insights to influence warehouse operations.

Skills

WMS experience

Synapse WMS

EDI / API

Data analysis

Communication

Education

Bachelor's in supply chain or related field

Tools

Synapse

Blue Yonder

3PL WMS

Job description

Ready to stop being the backup and start being the expert?

You've spent the last few years learning a WMS inside and out: configuring it, troubleshooting it, and ready to step up to become the authoritative role for the key system of a warehouse operation. We're looking for a rising WMS talent ready to step into full ownership of the systems that run our warehouses. You won't be a small cog in a big machine. You'll be the on-site WMS authority at a growing multi-site 3PL, with the autonomy to prove what you can do and the runway to grow into the senior leader you're becoming.

Our core platform is Synapse WMS and BlueYonder. Deep experience in one and willingness to master the other is exactly the profile we want.

What You'll Own

• System Mastery: Become our go-to guru for Synapse. You'll own configuration, implement new features, and make sure we're squeezing every ounce of value from both platforms.
• Continuous Improvement: Dig into the details, analyze KPIs, and champion the enhancements that move the needle on efficiency and accuracy. Your ideas won't sit in a backlog; you'll drive them to done.
• Flawless Execution: Run WMS projects end-to-end: requirements, configuration, testing, rollout. This is where you build the project leadership track record that defines a senior career.
• Integrations: Support and extend our customer data exchange interfaces (EDI, API), the connective tissue between our WMS and our customers.
• Training & Support: Share what you know. Build engaging training, coach users to proficiency, and roll up your sleeves when the floor hits a roadblock.
• Process Excellence: Establish and document best-practice processes around the WMS, collaborating cross-functionally to keep the system aligned with the business.
• Data-Driven Decisions: Surface insights from WMS data that shape how we run our warehouses: inventory accuracy, throughput, labor, billing.

What You'll Bring

• 3+ years hands-on WMS experience. Synapse (Made4net/Zethcon) or other 3PL-focused WMS strongly preferred; deep experience with a comparable tier-1 WMS considered
• A track record of configuring, supporting, or helping implement a WMS, and the hunger to own one outright
• Experience with (or strong exposure to) EDI/API customer data interfaces
• Analytical mindset: you instinctively pull the data before forming the opinion
• Clear communicator who can train a forklift operator and brief an executive in the same afternoon
• Meticulous, detail-oriented, and capable of independent troubleshooting
• Genuinely fired up about supply chain tech and where it's headed
• Bachelor's in supply chain, logistics, IT, or related field preferred, but proven WMS chops matter more
• Multi-site or 3PL experience a plus; WMS or supply chain certifications a plus

Where You'll Go

This role is built as a launchpad. You'll get:

• Real ownership, day one. Not a support ticket queue, but the WMS itself
• Two platforms on your resume. Synapse and Blue Yonder expertise makes you rare in this market
• Multi-site scope. NJ, PA, TX, and AR operations, the environment senior roles demand
• A direct line to leadership. Your analysis and recommendations reach decision-makers, fast

Why Romark

At Romark Logistics, we're on a mission to build the most efficient, tech-enabled warehouse operation in the business. We're big enough to invest in serious systems, small enough that your fingerprints will be all over the results. If you've been waiting for someone to hand you the keys, this is us handing you the keys.

Sound like your next move? We can't wait to hear from you.