Senior Wireless Network Engineer

Zayo Group; Tampa (FL); On-site; USD 95,000 - 137,000; Full time

Job summary

An established industry player is seeking a Senior Wireless Network Engineer to design and manage network infrastructure, ensuring maximum uptime for users. This role involves installing and configuring Meraki solutions, maintaining best practice documentation, and providing support to both internal teams and clients. The position is customer-facing and requires strong communication skills to explain technical issues to diverse audiences. Join a forward-thinking company that values innovation and offers excellent benefits, including health insurance and generous paid time off. If you're ready to make a significant impact in a dynamic environment, this is the perfect opportunity for you.

Benefits

Excellent Health, Dental & Vision Insurance

Retirement 401(k) Savings Plan

Generous paid time off policy

Qualifications

• 5+ years of experience in network engineering and support.
• CCNA or CCNP certification preferred.

Responsibilities

• Install, configure, and support Meraki network equipment.
• Troubleshoot and resolve network and system problems.

Skills

Network Engineering

Troubleshooting

Customer Service

Communication Skills

Documentation

Education

Bachelor’s degree in Information Technology

Tools

Meraki MX

Meraki MS

Ekahau Wireless Survey Application

Job description

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Senior Wireless Network Engineer to be responsible for designing, implementing, and managing the network infrastructure of our customers to ensure maximum uptime for their users. Our Senior Wireless Network Engineer role can include design, configuration, documentation and troubleshooting network related items ranging from basic to complex. The Senior Wireless Network Engineer is the primary escalation point for the local Managed Services team for all related support issues. This position will be primarily focused on enterprise management of our Meraki solution.

**This position is required to be based onsite in Tampa, FL**

Responsibilities:

• Installing, configuring, and supporting Meraki network equipment.

• Maintain best practice documentation and other reference materials as needed to document procedures and methods for the engineering team.

• Report network status to leadership.

• Provide assistance as needed to team members and operations teams for implementations, troubleshooting and repair of network installation and deployments.

• Providing courteous and professional communication with internal departments, clients, and vendors.

• Ensuring ZAYO Networks’ standards are followed from beginning-to-end for each client and internal department interaction.

• Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.

• Work escalations from the ZAYO NOC Support teams to troubleshoot issues and outages.

• Customer facing position, responsible for working with other network engineering teams.

• Travel across the scope of the client's networked facilities.

• Other related tasks as assigned.

Qualifications:

• Bachelor’s degree in Information Technology or equivalent work or military experience.

• Minimum of 5 (five) years’ experience as Tier 3 Support at an ISP/MSP.

• Minimum of 5 (five) years' as a Wireless Network Engineer or higher supporting enterprise customers of all sizes.

• CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) preferred.

• Network Engineering configuration and troubleshooting experience with exposure to the following areas:

• Required: strong knowledge of Meraki MX solutions for edge Networking & Security.

• Required: strong knowledge of Meraki MS & AP solutions for edge LAN services.

• Knowledge of Network Diagnostics, protocols, and disciplines, BGP, OSPF, QoS, SNMP, VLANS, STP and VRF-LITE.

• Knowledge of Ekahau Wireless Survey Application.

• Ability to explain network related issues to both technical and non-technical internal and external teams.

Estimated Base Salary Range: $95,800 - $136,900 USD/annually.

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non-sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance.

• Retirement 401(k) Savings Plan.

• Generous paid time off policy including paid parental leave.

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.