Senior Windchill & CAD Applications Support Engineer

United Software Group Inc; Oakbrook Terrace (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

United Software Group Inc is seeking a Windchill & CAD Applications Support specialist in Oakbrook Terrace, Illinois. This role requires extensive experience in administering and supporting the PTC Windchill platform alongside CAD applications. You will troubleshoot user issues, manage access requests, and coordinate with engineering teams and software vendors.

The ideal candidate has at least 8 years of relevant experience, excellent communication skills, and the ability to work closely with cross-functional teams. This is an exciting opportunity to contribute to the ongoing improvement and reliability of engineering application support processes.

Qualifications

• 8+ years of experience supporting PTC Windchill and engineering/CAD applications.
• 1+ years hands-on experience administering and supporting Creo environments.
• Ability to work effectively with engineering teams and business users.

Responsibilities

• Administer and support the PTC Windchill platform and Creo applications.
• Troubleshoot, analyze, and resolve user-reported application issues.
• Coordinate with software vendors for issue resolution and updates.

Skills

PTC Windchill support

Creo administration

Troubleshooting skills

User access management

Communication skills

Collaboration with offshore teams

Job description

United Software Group Inc is seeking a Windchill & CAD Applications Support specialist in Oakbrook Terrace, Illinois. This role requires extensive experience in administering and supporting the PTC Windchill platform alongside CAD applications. You will troubleshoot user issues, manage access requests, and coordinate with engineering teams and software vendors.

The ideal candidate has at least 8 years of relevant experience, excellent communication skills, and the ability to work closely with cross-functional teams. This is an exciting opportunity to contribute to the ongoing improvement and reliability of engineering application support processes.