Senior Wealth Management Client Partner

Northern Trust Corp.; Chicago (IL); On-site; USD 74,000 - 126,000; Full time

Benefits offered by this job

401k and pension

Medical, dental, vision

Paid time off

Job summary

Northern Trust Corp. in Chicago is seeking an Account Manager for the Global Family & Private Investment Offices within Wealth Management. You will be the day‑to‑day client contact, liaising with internal partners to resolve issues and deliver timely service.

The role emphasizes building trusted client relationships, proactive problem solving, and accurate handling of account openings, fees, invoicing and online applications, while maintaining high discretion and service standards.

Qualifications

• Strong background in global custody industry.
• Experience interacting with demanding clients or prospects.
• Excellent written and verbal communication skills.
• Ability to own and resolve problems independently.

Responsibilities

• Build trusted client relationships through engagement and delivery.
• Respond to client instructions and queries promptly and effectively.
• Independently resolve issues using internal network and product knowledge.
• Oversee daily client activity, transaction processing, and invoicing.
• Inform clients of substantive changes to processes and procedures.

Skills

Global custody knowledge

Client management

Organizational skills

Problem solving

Time management

Adaptability

Communication skills

Independent problem resolution

Job description

Northern Trust Corp. in Chicago is seeking an Account Manager for the Global Family & Private Investment Offices within Wealth Management. You will be the day‑to‑day client contact, liaising with internal partners to resolve issues and deliver timely service.

The role emphasizes building trusted client relationships, proactive problem solving, and accurate handling of account openings, fees, invoicing and online applications, while maintaining high discretion and service standards.