Senior WDO Specialist — Termite & Specialty Pests

Hawx Pest Control; Laguna Hills (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision, lifeinsurance

401K with company match

Pet Insurance

Paid Parental Leave

PTO and Paid Holidays

On Demand Pay

Employee Assistance Program (EAP)

Short and Long Term Disability

Job summary

Hawx Services, LLC is seeking a Senior Specialty Service Professional to perform advanced WDO treatments, including termite work, while handling general pest services as needed. The role emphasizes technical knowledge, high-quality treatments, and delivering an exceptional customer experience.

You will communicate about insect biology, identify specialty infestations, and follow a daily service schedule with professionalism. This position offers full-time hours and competitive pay.

Qualifications

• Must pass required background check and drug screening and motor vehicle record.
• Must be 21 years or older w/ valid driver's license.
• Must have Field Representative Branch Two and Field Representative Branch Three licenses or Applicator License in both Branch Two and Branch Three categories.
• Works well in the presence of all pests.
• Experience in performing WDO treatments and other service offerings.
• Physical labor experience (working in outside conditions).
• Ability to bend, lift, sit, stretch, reach, crouch
• Able to lift at least 50 pounds.

Responsibilities

• Perform specialized WDO treatments including termite (bait installs, full and localized liquid treatments) minor wood repair, rodent exclusion, and other advanced services with precision and in compliance with company and state requirements.
• Provide thorough inspections, identify pest-related issues, and develop effective treatment strategies.
• Execute treatment plans using high-quality and environmentally responsible products.
• Deliver exceptional customer service, educating customers on treatment processes, prevention, and long-term solutions.
• Maintain accurate records of treatments, services performed, and materials used.
• Adhere to KPI’s related to quality service delivery, customer satisfaction, completion of work orders, and revenue contribution.
• Address customer concerns with professionalism and provide effective resolutions through integrated pest management strategies.
• Maintain and care for company equipment, vehicle, gas card, and other assigned resources.
• Perform general pest control and ancillary services as needed.

Skills

Tech Literate

Problem-solver

Operational Efficiency

Cross-Functional Collaboration

Organization and Time Management

Tools

Google Workspace

Job description

Hawx Services, LLC is seeking a Senior Specialty Service Professional to perform advanced WDO treatments, including termite work, while handling general pest services as needed. The role emphasizes technical knowledge, high-quality treatments, and delivering an exceptional customer experience.

You will communicate about insect biology, identify specialty infestations, and follow a daily service schedule with professionalism. This position offers full-time hours and competitive pay.