Senior Water Treatment Service Technician Onsite

A. O. Smith Corporation; Appleton (WI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical and dental insurance

Retirement plan

Tuition assistance

Job summary

A. O. Smith Corporation in Appleton, WI is seeking a Residential/Commercial Service Technician III for on‑site work involving installation, service, and maintenance of water treatment equipment.

You will deliver salt, record service data, and communicate with customers and team members to ensure high service standards. The role requires working independently in varied environments, handling up to 100 lbs with equipment, and adhering to safety and regulatory guidelines.

Qualifications

• High School Degree or GED required; Associate’s degree in a technical field preferred
• Insurable driving record
• Ability to lift 50lbs unassisted by equipment
• Ability to move up to 100lbs with equipment
• DOT pre-employment screenings completed
• Work in varied environments and temperatures (crawl spaces, attics)
• HVAC/Plumbing/Mechanical experience a plus
• Proficient with Microsoft Office software
• Proficient customer service experience
• Ability to work independently and as a team to meet deadlines and goals

Responsibilities

• Complete installation of point of entry and point of use water treatment equipment
• Adhere to local, state, and national codes / regulations
• Complete maintenance and repairs on residential water treatment equipment
• Deliver salt to residential and commercial customers
• Record appointment data for every service call
• Communicate professionally with customers and within the company
• Maintain service vehicle inventory
• Adhere to company safety and vehicle practices
• Take in salt deliveries and unload into the warehouse via forklift
• Basic shop duties such as cleaning and building maintenance
• On call technician as required

Skills

Customer service

Mechanical

Communication

Computer skills

Safety awareness

Education

High School Diploma or GED

Associate’s degree in technical field

Tools

Forklift

Microsoft Office

Job description

A. O. Smith Corporation in Appleton, WI is seeking a Residential/Commercial Service Technician III for on‑site work involving installation, service, and maintenance of water treatment equipment.

You will deliver salt, record service data, and communicate with customers and team members to ensure high service standards. The role requires working independently in varied environments, handling up to 100 lbs with equipment, and adhering to safety and regulatory guidelines.