Senior Water Restoration & Claims Lead

Liberty Mutual Insurance; Indianapolis (IN); On-site; USD 55,000 - 90,000; Full time

Job summary

A leading insurance company is seeking a Senior Restoration Property Specialist to manage water damage claims and coordinate with vendors. This role requires strong communication and negotiation skills, and a solid background in insurance claims and water mitigation. Candidates should possess 3-5 years of experience in residential property restoration and the ability to handle complex cases requiring strong organizational skills.

Qualifications

• 3-5 years of prior work experience in insurance and/or residential property restoration.
• Knowledge of water damage restoration required.
• Demonstrated ability to handle complex claims, including those involving mold and asbestos.

Responsibilities

• Manage and investigate EMS activities for vendor assignments.
• Review and negotiate vendor invoices for accuracy.
• Train less experienced staff and handle special projects.

Skills

Strong written and oral communications skills

Negotiation skills

Customer service experience

Interpersonal skills

Organizational skills

Education

Bachelor’s degree

Job description

A leading insurance company is seeking a Senior Restoration Property Specialist to manage water damage claims and coordinate with vendors. This role requires strong communication and negotiation skills, and a solid background in insurance claims and water mitigation. Candidates should possess 3-5 years of experience in residential property restoration and the ability to handle complex cases requiring strong organizational skills.