Senior Warehouse Operations Supervisor (Miami)

DHL Global Forwarding; Miami (FL); On-site; USD 68,723 - 91,630; Full time

Benefits offered by this job

Competitive base salary plus incentive

401(k) match

Stock Purchase Plan

Medical coverage

Vision and Dental options

Paid time off

Job summary

DHL Global Forwarding in Miami, FL, is seeking a Warehouse Operation Supervisor to oversee daily warehousing and distribution activities. You will supervise staff, optimize inventory processes, and ensure safety and efficiency across picking, packing, shipping, and receiving functions.

You will coordinate with cross-functional teams to support customer needs and ensure on-time delivery while meeting budget and KPI targets.

Qualifications

• BA/BS preferred or minimum of 2 years supervisory experience within the logistics / transportation industry.
• Exceptional communication skills (verbal, written, and presentations).
• Comprehensive knowledge of distribution methods and standard warehouse operating procedures.
• Demonstrated ability to apply technology-operating tools (WMS-Barcode Scanning, Track & Trace).
• Strong computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook).
• Demonstrated leadership ability to include driving KPIs, employee engagement / team building. Strong ability to develop, coach, train, and mentor staff to success.
• Previous supervisory experience in a Unionized environment is preferred.
• Multimodal experience preferred (i.e. Ocean, Air, Import, Export, TL, LTL).
• Basic knowledge of Cargo Wise system is preferred.

Responsibilities

• Manages, oversees, and performs supervisory tasks associated with warehousing and distribution including picking, packing, shipping, receiving, labeling, kitting, loading/unloading, counting, inventory control.
• Provides customer support for logistics problems and coordinates transportation of customer materials to and from the Hub/Gateway facility.
• Assumes responsibility for good working practices, safety, and security for customer inventory and warehouse staff.
• Coordinates with management and service centers regarding development and retention of customer base; implements process improvements for service delivery.
• Responsible for the KPIs and ensures budget targets are met.
• Supervises unionized staff; hires, coaches, trains, and manages performance per policies.

Skills

Exceptional communication

Leadership

Coaching & mentoring

Staff development

Unionized environment experience

Multimodal logistics experience

Track & Trace

Education

BA/BS preferred

Tools

WMS-Barcode Scanning

Cargo Wise

Microsoft Office

Job description

DHL Global Forwarding in Miami, FL, is seeking a Warehouse Operation Supervisor to oversee daily warehousing and distribution activities. You will supervise staff, optimize inventory processes, and ensure safety and efficiency across picking, packing, shipping, and receiving functions.

You will coordinate with cross-functional teams to support customer needs and ensure on-time delivery while meeting budget and KPI targets.