Senior Warehouse Coordinator - Drayage & Ops

Yusen Logistics Americas Inc.; California; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401k with company match

10 days PTO

Bonus plan eligibility

7 paid holidays

OT pay eligibility

Flexible Spending Accounts

Life insurance and disability

Tuition assistance

Commuter benefits

Job summary

Yusen Logistics Americas Inc. in Rancho Dominguez, CA is seeking a Warehouse Coordinator IV to support the operations manager, coordinate training, and manage drayage records and customer communications.

You will plan dock activities, prepare reports, and collaborate with carriers, vendors and customers to meet daily and weekly goals.

The role requires 3–5 years in warehouse/logistics, and proficiency with MS Access, Excel and Outlook; associates degree preferred.

Qualifications

• High school diploma or GED; associate degree preferred.
• 3-5 years' experience in warehouse, logistics, terminal operations or related field.
• Proficient in Microsoft Access, Excel, and Outlook.
• Knowledge of local harbor procedures and drayage carrier procedures.

Responsibilities

• Develops and analyzes data to set quality and reliability standards.
• Promotes and coordinates training related to service quality.
• Develops daily performance goals for dock supervisors and analyzes workload.
• Coordinates arrival of priority containers with dock supervisors.
• Establishes daily drayage forecast and coordinates with drayage partners and customers.
• Maintains contact with carriers to collect daily performance data.
• Analyzes and cross‑references reports with customer service staff to ensure proper movements of goods.
• Prepares monthly summary reports for leadership.
• Participates in weekly production calls with customers and daily status meetings with leadership.
• Investigates errors and addresses customer complaints with management.
• May process U.S. Customs documentation as needed.
• Manages freight claims and provides documentation for mitigation.
• Provides project progress updates to customers and operations management.
• Duties may include receipt and allocation of freight, processing load slips, coordinating with staff.
• Maintains access to system reports for research and compliance.

Skills

Customer service

Organizational skills

Time management

Manage multiple priorities

Education

High School Diploma or GED

Associates Degree preferred

Tools

Microsoft Access

Microsoft Excel

Outlook

Job description

Yusen Logistics Americas Inc. in Rancho Dominguez, CA is seeking a Warehouse Coordinator IV to support the operations manager, coordinate training, and manage drayage records and customer communications.

You will plan dock activities, prepare reports, and collaborate with carriers, vendors and customers to meet daily and weekly goals.

The role requires 3–5 years in warehouse/logistics, and proficiency with MS Access, Excel and Outlook; associates degree preferred.