Senior VP, Platform Operations & Client Growth

UNAVAILABLE; El Segundo (CA); On-site; USD 180,215 - 286,832; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K

Paid time off

Tuition reimbursement

Flexible time off

Job summary

Spark Foundry, part of Publicis Groupe, seeks a SVP, Platform Ops Lead to implement and scale Publicis Platforms across global clients. You will drive adoption, manage end-to-end implementation, and partner with product teams to align on feasibility and roadmap.

You will lead client communications, build SME-level expertise, and mentor teams while ensuring efficient, transparent operations and strong governance across platforms.

Qualifications

• 12+ years of experience within a marketing agency, ideally on a Global Team with multiple markets.
• Experience with development or deployment of products to optimize briefing, planning, strategy, activation or reporting in a media agency.
• Strong interpersonal and communication skills; highly organized and detail oriented.
• Ability to learn new technology quickly and thrive in a fast-paced, deadline-driven environment.
• Knowledge of marketing trends in digital marketing, data, creative, or operations.
• Confidence in presenting to clients or teams and training others on products and services.

Responsibilities

• Lead deployment, adoption, and optimization of Publicis Platforms (Growth OS, MRCL) across markets and brands.
• Own end-to-end implementation including requirements gathering, scoping, planning, and adoption strategies.
• Serve as client-facing lead for platform solutions and manage executive communications and escalations.
• Act as SME on key platforms and guide product owners in discussions and decisions.
• Evolve products by defining user requirements from client feedback and cross-functional teams.
• Escalate feasibility, complexity, and delivery risk and drive solution tradeoffs.
• Oversee AI-enabled workflows and data pipelines with engineering partners.
• Collaborate with regional teams to ensure scalable and cost-efficient solutions.

Skills

Marketing agency experience

Global team experience

Product development/deployment

Interpersonal communication

Organizational skills

Adaptability

Public speaking/presentations

Cross-functional collaboration

Job description

Spark Foundry, part of Publicis Groupe, seeks a SVP, Platform Ops Lead to implement and scale Publicis Platforms across global clients. You will drive adoption, manage end-to-end implementation, and partner with product teams to align on feasibility and roadmap.

You will lead client communications, build SME-level expertise, and mentor teams while ensuring efficient, transparent operations and strong governance across platforms.