Senior VP, Group Account Director

Moon Rabbit; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Moon Rabbit is seeking a senior Account Leader to drive client satisfaction, financial performance and growth across key brands. You will shape strategy, oversee cross-functional teams, and champion proactive client solutions while mentoring the next generation of agency leaders.

In this role you will own client relationships, lead business development efforts, and ensure seamless collaboration across brand and agency functions to deliver measurable success.

Responsibilities

• Lead account group with final accountability for client satisfaction, financial objectives and growth.
• Mentor team members and guide professional growth and career development.
• Drive business development and identify opportunities beyond the current roster.

Skills

Leadership

Business development

Strategic planning

Mentorship

Client management

Job description

Running the show. Leader of the Account group and final accountability for client satisfaction, financial objectives, and growth.

• Plays leadership position in key agency areas, including business development, operations, and professional growth.
• Serves in a mentorship and advocacy role for all team members and takes full responsibility for professional growth and career development.

MANAGING OUR CLIENTS

The manner in which one interacts with the client; anticipates & satisfies internal and/or external needs; prioritizes for client success; crafts solutions that balance client objectives with internal capabilities & requirements.

• Strategic brand leadership for long-term brand planning.
• Complete management of client business; overall communication

strategy lead; responsible for identifying and integrating agency resources when appropriate

• Lead for determining future direction of agency relationship with the brand; critical player in identifying future brand and agency opportunities; driver of business ideas,

creative excellence, and brand evolution.

GROWING THE BUSINESS

In addition to maintaining accountability for specific Account’s growth goal, is actively involved in Business Development activities for the agency at large and is seen as a Subject Matter Expert (SME) by other department heads in core agency offerings.

• Is independently generating organic growth as well as generating new opportunities with potential clients beyond the current roster.

GETTING IT DONE

Mastery of all media. Making the system work for you and your clients—from concept to Completion.

• Oversight, responsibility, and support for account growth (new business pitches), organic
• expansion, and prospecting.
• Mastery of all media. Making the system work for you and your clients—from concept to
• completion.
• Proactively identifies areas of opportunities to work more efficiently and identifies solutions to address them.
• Has a firm understanding of digital trends and has the ability to translate them into solutions for the client.

WHAT YOU NEED TO KNOW

Knowing your brands inside and out—competition, data, science, and strategy.

• Brings a level of industry and therapeutic area knowledge that is recognized and respected inside and outside the client organization.
• Source for competitive intelligence, innovative thinking, and strategic recommendations.
• Seen by clients and team members alike as an invaluable asset.

COMMUNICATING CLEARLY

Written and oral communication skills. Presenting yourself, your ideas, your recommendations and the agency in an articulate, dynamic, and professional manner.

• Influencing effectively and providing feedback graciously. Fostering an open dialogue.
• Leader of account group and final accountability for client satisfaction, financial objectives,
• and growth.
• Plays leadership position in key agency areas, including business development, operations, and professional growth.
• Serves in a mentorship and advocacy role for all team members and takes full responsibility for professional growth and career development.

TEAM FOCUS

Collaboration. Team problem-solving, decision-making, and accountability.

• Working effectively with all departments.
• Leads efforts to ensure teamwork across brand and agency.
• Displays mastery of client management and creative negotiation.
• Demonstrate strong work ethic, delegates instead of dumps, provides real-time feedback
• and recognition.

TEAM GROWTH AND MANAGEMENT

Supervising, training, and mentoring team members.

• Developing the skills and careers of others by providing
• meaningful coaching.
• Planning and organizing work, team assignments, and projects
• to ensure that people and workflow are optimized.
• Getting beyond yourself to hear and guide others.
• Sets the bar extremely high for themselves and their teams and
• expects consistent, superior execution from all.
• Delegates without dumping.
• Demonstrates exemplary work ethic. Serves as client’s biggest advocate & the team’s
• Seen as a resource to the entire account team. Manages without “micromanaging.”
• Ensure teams consistently follow established processes/ guidelines for executing agency

BEING A LEADER

Showing the way to clients,prospects, and co-workers.

• Setting vision and goals.
• Pursuing business objectives while developing talent and preserving the culture.
• Leads by example and from the front.
• Has high energy and motivates others without
• intimidation.
• Action-oriented and results-focused.
• Highly competitive, with a strong will to win.
• Works seamlessly across departments and divisions and plays a key role in facilitating relationships with third-party vendors, medical institutions, potential alliance partners, and other agencies.

KNOWING THE NUMBERS

Degree to which an individual is responsible for various financial disciplines within

the department, including billing, reconciliations, SOW development and revisions.

• Wholly responsible for the established growth and revenue targets for an account or brand.
• Ultimately responsible for the amicable resolution of any financial concerns/crises regarding client business.