Senior VP & Chief Claims Officer — Strategic Claims Leader

Old Republic Commercial Risk; Philadelphia (Philadelphia County); Presencial; USD 180.000 - 320.000; Jornada completa

Descripción de la vacante

Old Republic Commercial Risk is seeking a Senior VP, Chief Claims Officer to oversee workers' compensation and casualty claims operations from its Blue Bell, PA location. You’ll translate strategy into department priorities, advise executives, and drive performance with disciplined reserving and compliance.

You will lead cross-functional teams, implement policy programs, and push for data-driven improvements in efficiency and customer outcomes.

Formación

• Bachelor's degree and 15+ years of multi-jurisdictional, multi-line commercial claims experience, including recent workers' compensation.
• Professional designations such as CPCU, ARM, or AIC are desirable.
• Expert knowledge of commercial property and casualty insurance, especially workers' compensation, claim administration and litigation management.
• Experience with high exposure and complex workers' compensation and casualty claims.
• Previous claims service management with a proven track record of superior customer service.
• Transformational leadership with technology-enabled solutions and driving efficiency.
• Excellent verbal and written communication skills.
• Ability to interact effectively with executives and customers.
• Strong analytical, problem-solving, organizational, and prioritization skills.
• Some travel is required.

Responsabilidades

• Translate corporate strategy into department priorities and advise executive leadership on claims performance and risks.
• Develop and execute short- and long-range claims strategies aligned with priorities and market conditions.
• Lead claims operations and maximize staff performance through supervision, coaching, and development.
• Establish disciplined reserving practices with timely and accurate reserves.
• Implement and monitor claim policies and procedures to achieve quality outcomes.
• Collaborate with parent company Chief Claims Officer and ensure compliance with reporting guidelines.
• Monitor claims trends and take corrective actions as needed.
• Ensure adherence to regulatory requirements and engage auditors as needed.
• Identify opportunities to improve operational efficiency, data analytics, and technology solutions.
• Maintain staffing levels aligned with workloads and drive engagement.

Conocimientos

Verbal and written communication

Executive leadership

Influencing strategy

Analytical skills

Problem-solving

Organizational skills

Prioritization skills

Travel readiness

Educación

Bachelor's degree

Professional designations (CPCU, ARM, AIC)

Descripción del empleo

Old Republic Commercial Risk is seeking a Senior VP, Chief Claims Officer to oversee workers' compensation and casualty claims operations from its Blue Bell, PA location. You’ll translate strategy into department priorities, advise executives, and drive performance with disciplined reserving and compliance.

You will lead cross-functional teams, implement policy programs, and push for data-driven improvements in efficiency and customer outcomes.