Senior VoIP Engineer

OSC Edge; Virginia (MN); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Life insurance

401(k) and ROTH retirement options

Flexible Spending

Pet Insurance

Job summary

A technology service provider is seeking a Senior VoIP Engineer in Virginia, Minnesota. The role involves overseeing Cisco Unified Communications. Candidates should have substantial experience with communication systems, including the Cisco Unified Communications Manager and must possess certain security clearances. This full-time role requires a physical presence at the worksite and offers a competitive benefits package.

Qualifications

• Five or more years of experience in communications systems.
• Must maintain Secret personnel clearance.
• Must be DoD 8570 certified at the IAT-II / IAM-II level.

Responsibilities

• Oversee Cisco Unified Communications Manager cluster.
• Perform operations for voice network.
• Troubleshoot voice related issues.

Skills

CISCO Unified Communications Manager

Cisco Certified Network Professional (CCNP) Collaboration

Dynamic and static IPv4 routing

SIP protocols

Diagnosis of voice services issues

Education

High School diploma or equivalent

Tools

CISCO Unity

Cisco UCCX

Job description

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Overview

As a Senior VoIP Engineer, the individual will oversee and manage all components of the Cisco Unified Communications Manager cluster. In this role, the Engineer will monitor and control the performance and status of voice and video resources across multiple enclaves and locations utilizing software and hardware tools. In addition, the individual will work to ensure all voice applicable STIGs and vulnerabilities are resolved or mitigated in a timely manner.

This full-time position requires a physical presence at the worksite.

Responsibilities

• Performs testing, provision, operations and emergency responses for voice network operations
• Designs, configures, and installs VoIP hardware/software replacements and upgrades
• Develops and maintains all VoIP documentation (drawings, cut sheets, configurations, and deployment plans)
• Identifies and diagnoses problems and factors affecting voice services
• Troubleshoots voice related issues and outages, which may occur during non-core hours
• Works with vendors in support of the ITCSU
• Performs preventative maintenance services on all devices within the VoIP area of responsibility
• Maintains a current understanding of emerging technologies and trends in voice and video services
• Performs other tasks as required by OSC and the Government contracting office

Required Qualifications/Education and Experience

• Must have and maintain a Secret personnel clearance and must be eligible for a TS/SCI
• High School diploma or equivalent
• Five (5) or more years of experience designing, building, and/or maintaining communications systems with minimum of three (3) years of experience with CISCO Unified Communications Manager (CUCM) Version 10.5 or newer
• Cisco Certified Network Professional (CCNP) Collaboration or successful completion of the CLCOR exam
• Prior experience with Cisco Unity, Cisco Presences, Cisco Emergency Responder
• Knowledge of Cisco UCCX
• Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider
• Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and devices
• Must be DoD 8570 certified at the IAT-II / IAM-II level. Please refer to the website: https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/

Preferred Qualifications/Education and Experience

Benefits (OSC Edge)

OSC Edge delivers a total rewards package that we know will attract, engage and retain top talent. Key elements of our package include a competitive base pay and a comprehensive benefits package:

We offer eligible employees with an opportunity to enroll in a variety of benefits offerings. Here are just some of our benefits for our US based positions:

• Life insurance and AD&D
• Flexible Spending
• Accident, Critical Illness and Hospital Indemnity coverage
• 401(k) and ROTH retirement options and company match
• Pet Insurance
• Identify Theft and Fraud Protection coverage

About OSC Edge

Founded in 2008, what started as a small business has grown into a diverse and innovative global team owned by Cook Inlet Region, Inc. an Alaska Native Regional Corporation. As a US Federal contractor, we are a dedicated IT Service Provider supporting the Departments of the Army, Navy, Air Force, DoD Educational Institutions, and large corporate entities. Our expertise is in Cloud Computing, Cyber Security, Compliance Management, Enterprise Architecture, IT Support, and CSfC. If you are passionate about making a difference and thrive in a dynamic and collaborative environment, we invite you to apply to join our team.

Equal Opportunity Employer/Veterans/Disabled