Senior Voip Engineer

OSC Edge; Quantico (VA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Life insurance and AD&D

Flexible Spending

401(k) and ROTH retirement options

Pet Insurance

Identity Theft and Fraud Protection

Job summary

OSC Edge in Quantico, Virginia is seeking a Senior VoIP Engineer to manage all components of the Cisco Unified Communication Manager cluster. The role involves monitoring voice and video resources, troubleshooting issues, and ensuring compliance with applicable security standards. Candidates should have at least 5 years of experience in communications systems and hold a TOP SECRET clearance. Comprehensive benefits and a competitive salary are offered along with a presence required at the worksite.

Qualifications

• Must have and maintain a TOP SECRET clearance and must be eligible for a TS/SCI.
• Five or more years of experience designing, building, and/or maintaining communications systems.
• Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider.

Responsibilities

• Oversees and manages Cisco Unified Communication Manager cluster.
• Monitors performance and status of voice and video resources.
• Troubleshoots voice related issues and outages.

Skills

Cisco Unified Communications Manager (CUCM)

SIP

VoIP network operations

Troubleshooting voice issues

Education

High School diploma or equivalent

Cisco Certified Network Professional (CCNP) Collaboration

DoD 8570 certification at the IAT-II / IAM-II level

Tools

Cisco Unity

Cisco UCCX

Job description

As a Senior VoIP Engineer, the individual will oversee and manage all components of the Cisco Unified Communication Manager cluster. In this role, the Engineer will monitor and control the performance and status of voice and video resources across multiple enclaves and locations utilizing software and hardware tools. In addition, the individual will work to ensure all voice applicable STIGs and vulnerabilities are resolved or mitigated in a timely manner.

This full-time position requires a physical presence at the worksite.

Responsibilities

• Performs testing, provision, operations and emergency responses for voice network operations
• Designs, configures, and installs VoIP hardware/software replacements and upgrades
• Develops and maintains all VoIP documentation (drawings, cut sheets, configurations, and deployment plans)
• Identifies and diagnoses problems and factors affecting voice services
• Troubleshoots voice related issues and outages, which may occur during non-core hours
• Works with vendors in support of the ITCSU
• Performs preventative maintenance services on all devices within the VoIP area of responsibility
• Maintains a current understanding of emerging technologies and trends in voice and video services
• Performs other tasks as required by OSC and the Government contracting office

Required Qualifications/Education and Experience

• Must have and maintain a TOP SECRET clearance and must be eligible for a TS/SCI
• High School diploma or equivalent
• Five (5) or more years of experience designing, building, and/or maintaining communications systems with a minimum of three (3) years of experience with CISCO Unified Communications Manager (CUCM) Version 12+ or newer
• Cisco Certified Network Professional (CCNP) Collaboration or successful completion of the CLCOR exam
• Prior experience with Cisco Unity, Cisco Presences, Cisco Emergency Responder
• Knowledge of Cisco UCCX
• Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider
• Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and devices
• Must be DoD 8570 certified at the IAT-II / IAM-II level. Please refer to the website: https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/

Preferred Qualifications/Education and Experience

OSC Edge delivers a total rewards package that we know will attract, engage and retain top talent. Key elements of our package include a competitive base pay and a comprehensive benefits package:

We offer eligible employees with an opportunity to enroll in a variety of benefits offerings. Here are just some of our benefits for our US based positions:

• Life insurance and AD&D
• Flexible Spending
• Accident, Critical Illness and Hospital Indemnity coverage
• 401(k) and ROTH retirement options and company match
• Pet Insurance
• Identify Theft and Fraud Protection coverage

About OSC Edge

Founded in 2008, what started as a small business has grown into a diverse and innovative global team owned by Cook Inlet Region, Inc. an Alaska Native Regional Corporation. As a US Federal contractor, we are a dedicated IT Service Provider supporting the Departments of the Army, Navy, Air Force, DoD Educational Institutions, and large corporate entities. Our expertise is in Cloud Computing, Cyber Security, Compliance Management, Enterprise Architecture, IT Support, and CSfC. If you are passionate about making a difference and thrive in a dynamic and collaborative environment, we invite you to apply to join our team.

Equal Opportunity Employer/Veterans/Disabled