Senior Vice President, Sales - Americas

Zappi; United States; Hybrid; USD 350,000 - 650,000; Full time

Benefits offered by this job

Unlimited vacation

Mental health day

Flexible working options

Designer offices for collaboration

Personal development budget

Home office setup budget

Wellbeing benefits and access to care

Company health/dental/vision plans

401k with company match

Career coaching and mentorship

Job summary

Zappi in Boston, MA, is seeking a Senior Vice President of Sales for the Americas. You will lead the Americas sales organisation, comprising Account Management and New Business, to drive sustained year-over-year growth and a strong commercial strategy.

This is a senior leadership role reporting to the CRO and requires shaping go-to-market execution across multiple teams. You will coach three senior sales leaders, drive performance, and align resources to maximize new logo acquisition and

Qualifications

• Demonstrated ability to lead multi-team sales orgs.
• Experience selling to enterprise clients or market research environments.
• Strong execution and data-driven forecasting skills.

Responsibilities

• Own the overall Sales performance of the Americas organisation, delivering against regional targets and year-over-year growth.
• Set commercial strategy across Account Management and New Business for new logos and existing customers.
• Lead three senior sales leaders and build a high-performance culture with clear accountability.
• Establish disciplined operating rhythm with forecasting, pipeline management and reviews.

Skills

Leadership

Strategic vision

Senior sales leadership

Job description

Senior Vice President, Sales - Americas

Department: Sales

Employment Type: Full Time

Location: Boston, Massachusetts, Boston, MA, Hybrid

We’re looking for an exceptional commercial leader to shape the next phase of Zappi’s growth across the Americas.

Reporting directly to our Chief Revenue Officer, you’ll lead our Americas sales organisation, with overall responsibility for sales performance across three teams within Account Management, New Business and you'll own the collective performance of the Americas sales organisation, building the people, strategy and commercial discipline needed to deliver sustainable year-over-year growth.

This is a senior leadership role with the opportunity to shape our commercial strategy, develop high-performing sales leaders and build an organisation that consistently delivers ambitious growth. You’ll lead through three senior sales leaders, aligning their teams around a shared vision and driving performance across new customer acquisition, existing customer expansion and increased adoption.

We’re looking for someone who has successfully led multi-million-dollar sales organisations, combines strategic thinking with strong execution, and knows how to turn commercial ambition into measurable results. You’ll work closely with the CRO and wider leadership team to strengthen our go-to-market approach and help unlock Zappi’s next stage of growth.

What you'll do

Drive commercial growth

• Own the overall Sales performance of the Americas sales organisation, delivering against regional targets and driving sustained year-over-year growth.
• Set a clear commercial strategy across Account Management and New Business balancing new logo acquisition with customer expansion and increased adoption.
• Identify the biggest growth opportunities and ensure resources, priorities and investment are aligned to maximise commercial impact.
• Partner with the CRO to shape regional plans and contribute to Zappi’s wider commercial strategy.

Lead and develop high-performing teams

• Lead, coach and develop three senior sales leaders, creating alignment, clear accountability and a shared focus on results.
• Build a high-performance culture that attracts, develops and retains great talent, setting ambitious expectations while empowering leaders to succeed.
• Strengthen organisational capabilities, address performance gaps and build the leadership depth needed to scale.

Drive sales excellence

• Establish a disciplined operating rhythm across the region, with effective forecasting, pipeline management and performance reviews.
• Use data and commercial insight to improve predictability, conversion, productivity and sales execution.
• Drive a consistent approach to opportunity qualification, deal strategy and enterprise selling.
• Partner with Customer Success, Marketing, Finance, Revenue Operations and Product to strengthen go-to-market execution and deliver better customer and commercial outcomes.

What you'll bring

• A proven track record of leading multi-million-dollar sales organisations and delivering sustained year-over-year revenue growth.
• Experience in or selling to Consumer insights or Market research in an enterprise-focused, recurring-revenue or consumption based business is required.
• Experience leading senior sales leaders across multiple teams or sales functions spanning new business, account management and strategic accounts.
• Demonstrated success driving both new logo acquisition and growth within an existing enterprise customer base.
• Strong commercial acumen, with the ability to translate strategy into clear priorities, measurable outcomes and accountable execution.
• Experience building high-performing teams, developing talent and creating a culture of ownership and continuous improvement.
• A data-driven approach to forecasting, pipeline management and sales performance.
• Executive presence and the ability to influence senior stakeholders and collaborate across a global organisation.
• A commitment to leveraging AI and technology to improve sales effectiveness, productivity and commercial outcomes.

Benefits

• Unlimited vacation time – we want well rested and motivated teams so encourage people to take plenty of time off. We don’t cap your allowance, but do set a minimum of at least 20 days per year plus national holidays
• One company-paid mental health day each quarter. These are pre-scheduled, so the entire company can take the same days off regularly to reset
• Flexible working arrangements, including remote (unless otherwise specified)
• Thoughtfully designed offices to support both individual work and collaboration without interrupting others
• Personal development budget – each year we allocate funds for our team members to further develop their skills that will benefit our business and customers
• Budget to support setting up your home office, if appropriate (chair + desk, etc)
• Wellbeing benefits and access to trained therapists / counsellors
• Company paid Life, AD&D, Short term & Long term disability
• Immediate access to Zappi's Health, Dental and Vision Insurance Plan
• Option to enter Zappi's 401k program after 90 days of employment, matched up to 4%
• Tailored personal development through coaching, mentorship and career frameworks

Why join us?

We’ve been recognized as one of the hottest martech companies in 2022 by Business Insider and named Best Place to Work by Quirk’s Media for our engaging and inclusive workplace culture. We’re committed to both people and the planet.

Our belief in inclusion means we’re building an organisation of diverse individuals and helping brands eliminate cultural presumptions in their research. Read our Diversity Manifesto here.

We are a values and behaviours driven business and believe that Trust, Truth, Ownership, Ambition and Humility describe Zappi employees on our best day. This is how we strive to show up for our customers, for each other and for our communities.

Earning B Corp certification assures us we’re on the right track and have structures in place to become the business we want to be.

Our commitment to minimise our impact on the environment means being honest with ourselves and transparent with you—about everything from carbon emissions to tree-planting initiatives. We achieved our goal of becoming Net Zero in 2021!

Zappi Company Culture Highlights

• Winner of Comparably's Award for Best Company for Women 2022
• Winner of Comparably's Award for Best Company Work-Life Balance 2022
• Winner of Comparably's Award for Best Company Compensation 2022
• Winner of Comparably's Award for Best CEO for Women 2022
• Winner of Comparably's Award for Best Company for Diversity 2022
• Winner of Comparably's Award for Best Company Culture 2022
• Winner of Comparably's Award for Best CEO 2022
• Winner of Comparably's Award for Best Happiness 2022
• Winner of Comparably's Award for Best Leadership Teams 2023
• Winner of Comparably's Award for Best CEOs for Diversity 2023
• Winner of Comparably's Award for Best Engineering Teams 2023
• Winner of Comparably's Award for Best Company Outlook 2023
• Winner of Newsweek’s Top 100 Most Loved Workplaces in the UK 2022 & 2023
• Recognised by Fast Company’s Best Workplaces for Innovators 2023
• Recognised as Best Marketing Insights Platform in the MarTech Breakthrough Awards

Equal Opportunity

Zappi is an equal opportunity employer; our diversity is a major strength. We are committed to providing equal opportunities for all individuals, regardless of their race, gender, sexual orientation, disability, or any other characteristic protected by applicable laws.

We believe that a diverse and inclusive workforce fosters innovation, creativity, and success. Our hiring decisions are based solely on merit, qualifications, and abilities, ensuring fairness and equity throughout our recruitment process. We welcome applications from all backgrounds and encourage candidates from underrepresented groups to apply. Join our team and contribute to an inclusive environment where everyone's unique perspectives and talents are valued and respected.