Senior Vice President, Production Services Application Support

Archer; Pittsburgh (Allegheny County); On-site; USD 120,000 - 180,000; Full time

Job summary

Archer, collaborating with BNY, seeks a Production Services Application Support professional for the Securities Finance team in Pittsburgh. You will provide production support for the Securities Finance platform, working with trading, cash, and batch processes to ensure smooth daily operations.

The role requires a strong background in production support, incident management, batch monitoring, and cross-regional service delivery, with a focus on end-of-day processing and timely issue resolution.

Qualifications

• Bachelor's degree or equivalent experience; 10–12 years IT experience; securities/financial services exposure is a plus.
• Experience supporting production platforms in a global financial services environment with exposure to trading, cash management, end-of-day processing, or batch operations
• Strong technical and operational support across application production support, incident management, batch monitoring, platform stability, and cross-regional service delivery
• Ability to manage high-priority issues with urgency and communicate clearly with both technology and business stakeholders in time-sensitive environments

Responsibilities

• Provide production support for the Securities Finance platform across trading, cash, and batch operations
• Support end-of-day processing and oversee critical operational activities
• Oversee critical batch processing functions to ensure stability and control across key workflows
• Support end-of-day cash activities with cross-regional collaboration and timezone overlap

Skills

Incident management

Batch monitoring

Platform stability

Cross-regional delivery

Technical support

Stakeholder communication

Education

Bachelor's degree in CS or related field

Job description

Archer is collaborating with BNY to connect them with exceptional professionals for this role.

Production Services Application Support - Securities Finance

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Production Services Application Support to join our Production Services Securities Finance team. This role is located in Pittsburgh.

In this role, you’ll make an impact in the following ways:

• Provide rproduction support for the Securities Finance platform, improving alignment to business activity across trading, cash, and batch operations
• Support application end-of-day processing, including oversight of critical operational activities and timely issue resolution
• Oversee and support critical batch processing functions to help ensure stability, control, and execution across key platform workflows
• Support end-of-day cash activities through cross-regional operational partnership and effective timezone overlap coverage

To be successful in this role, we’re seeking the following:

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 10-12 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.
• Experience supporting business-critical production platforms in a global financial services environment, with exposure to trading, cash management, end-of-day processing, or batch operations
• Strong technical and operational support experience across application production support, incident management, batch monitoring, platform stability, and cross-regional service delivery
• Demonstrated ability to manage high-priority issues with urgency, communicate clearly across technology and business stakeholders, and operate effectively in a time-sensitive environment
• Proven ability to work collaboratively across regions and functions to improve service reliability, reduce risk, and support a resilient global support framework

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.