Senior Specialist, Production Services Infrastructure Support Analyst

Archer; Boston (MA); On-site; USD 110,000 - 160,000; Full time

Job summary

BNY is seeking a Senior Specialist SysAdmin in Boston to join the Infrastructure team. You will protect information and assets, build solutions, implement software/hardware, and support IT strategy while working across web, database, and server platforms.

You will lead troubleshooting, patching, and performance tuning in a high-availability environment, coordinating with vendors and interdisciplinary teams to keep infrastructure running smoothly.

Qualifications

• Bachelor's degree in computer science or related discipline or equivalent work experience.
• 4-6 years of related infrastructure experience, securities/financial services exposure a plus.
• Hands-on Windows Server administration, patching, upgrades, and performance tuning.

Responsibilities

• Own full lifecycle support of web, database, and application server environments.
• Install hardware/OS, patching, monitoring, and performance tuning in production.
• Diagnose issues quickly and communicate with interdisciplinary teams.
• Support incident response, root cause analysis, and vendor coordination in a high-availability setting.

Skills

Incident response

Root cause analysis

System recovery

Vendor coordination

High-availability

Education

Bachelor's degree in computer science or related discipline

4-6 years of infrastructure experience

Tools

Windows Server

VMware ESXi

vSphere

x86/x64 server platforms

Dell hardware

Cisco UCS

SAN/NAS storage

Backup and recovery tools

Job description

Archer is collaborating with BNY to connect them with exceptional professionals for this role.

Senior Specialist, SysAdmin

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Senior Specialist SysAdmin to join our Infrastructure team. This role is located in Boston, MA.

In this role, you'll make an impact in the following ways:

• In this role, the successful individual will protect our critical information, systems, and assets, build solutions, implement new software and hardware, provide training, and assist in the development of an overall IT strategy.
• You'll help empower our breakthrough innovations, be given challenging assignments, lead initiatives, and take ownership and responsibility.
• The successful candidate will participate in all aspects of web, database, and application server life-cycles; from installing new hardware and operating systems, support of existing servers and platforms, effecting bug and security patching, performance monitoring and tuning, break/fix troubleshooting, to retirement or upgrade of older hardware and platforms.
• You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

To be successful in this role, we're seeking the following:

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required. 4 - 6 years of related infrastructure experience required; experience in the securities or financial services industry is a plus.""
• Hands-on experience supporting Windows Server environments in an enterprise setting, including administration, patching, upgrades, troubleshooting, and performance tuning.
• Strong experience with VMware virtualization technologies, including ESXi and vSphere administration, virtual server support, and infrastructure troubleshooting in production environments.
• Experience supporting enterprise infrastructure components such as x86/x64 server platforms, SAN/NAS storage, backup and recovery tools, and hardware platforms such as Dell and Cisco UCS.
• Demonstrated ability to support incident response, root cause analysis, system recovery, infrastructure change implementation, and coordination with vendors in a high-availability production environment.

At BNY, our culture speaks for itself, check out the latest BNY news at

BNY Newsroom

BNY LinkedIn

Here's a Few Of Our Recent Awards

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• Most Just Companies, Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is all about. Join us and be part of something extraordinary.