The Senior Vice President of Business Intelligence & Insights is an executive leader responsible for defining and executing the enterprise-wide analytics and business intelligence strategy. This role owns the full BI lifecycle — reporting, operational intelligence, advanced analytics, and insight delivery — ensuring data-driven decision-making that improves product performance, client outcomes, and revenue growth. The SVP leads a modern BI function built on a cloud data stack (AWS/Snowflake) and a next-generation visualization platform.
Key Responsibilities
Strategic Leadership
- Develop and execute a multi-year BI strategy aligned with business and product goals, including denial management, collections optimization, payer performance, and predictive/prescriptive analytics.
- Serve as the executive bridge between data assets and business outcomes, presenting insights to senior leadership and board-level stakeholders.
- Own BI platform governance, KPI standards, reporting roadmap, requirements intake, and stakeholder alignment.
Team & Organizational Leadership
- Lead and mentor a high-performing team including BI analysts and a Director of Analytics (small team at start; future growth expected).
- Partner closely with Product, Engineering, Operations, and Client Success to embed analytics into workflows and product offerings.
- Drive adoption of modern BI tools and self-service analytics across internal and client-facing audiences.
Platform Ownership & Modernization
- Oversee the enterprise BI environment, including semantic layer design, governed reporting, and certified report libraries.
- Modernize legacy Tableau reporting into actionable, self-service analytics using the organization’s AWS/Snowflake stack and current BI platform.
- Validate long-term BI platform direction and ensure alignment with business needs.
Analytics Delivery
- Build advanced dashboards, scorecards, and reporting packages covering RCM KPIs (e.g., net collection rate, days in AR, denial rate, first-pass resolution rate, clean claim rate).
- Deliver refreshed internal performance scorecards and client QBR materials.
- Translate complex data into clear, actionable insights for executives, operational leaders, and customers.
Governance & Compliance
- Ensure data governance, quality, and compliance with healthcare regulations including HIPAA.
- Partner with data engineering on schema changes, data modeling, and platform enhancements.
Experience Requirements
- 10+ years in BI, analytics, or data leadership.
- 5+ years in healthcare revenue cycle management, payer operations, or healthcare analytics.
- 3+ years in VP/SVP/Senior Director-level leadership.
- Strong SQL and data modeling background; experience with Snowflake or similar cloud data platforms.
- Hands-on experience with modern BI tools; Astrato experience preferred but not required.
- Proven success building and scaling analytics functions and driving business adoption.
- Experience leading remote teams in fast-paced, technology-enabled environments.
Education
- Bachelor’s degree in Data Science, Statistics, Computer Science, Healthcare Informatics, or related field required.
- Master’s degree or PhD preferred.
Required Skills
- Deep expertise in analytics, data engineering concepts, data science, and visualization tools (SQL, Python, R, Astrato/Tableau/Power BI).
- Strong understanding of healthcare data standards, claims data, and RCM workflows.
- Executive presence with exceptional communication and stakeholder management.
- Strategic thinker with strong problem-solving and solutioning capabilities.
- Commitment to data privacy, security, and ethical data use.
Preferred Skills
- Astrato-certified or experience with production deployments.
- Experience with dbt, Fivetran, or modern data stack tools.
- Familiarity with FHIR APIs and interoperability standards.
- Experience building predictive/prescriptive models.