Senior Vice President, Bank Loans Operations

BNY Mellon; Pittsburgh (Allegheny County); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Generous paid leave

Paid volunteer time

Access to global resources and tools

Job summary

A leading financial institution is seeking a Senior Vice President to lead Bank Loan operations in Pittsburgh, PA. The successful candidate will manage operational excellence, strategic initiatives, and client relationships. This role requires over 15 years of experience in Bank Loan operations, deep expertise in syndicated loans, and proven leadership in managing large global teams. Benefits include competitive compensation and professional development opportunities.

Qualifications

• 15+ years of experience in Bank Loan operations within asset management, custody, fund administration, or investment banking.
• Deep expertise in syndicated loans, leveraged loans, agency services, and end-to-end loan lifecycle.
• Proven experience leading large, global, multisite teams at scale.

Responsibilities

• Lead Bank Loan operations for trade settlement, agency services, interest processing.
• Define and execute the bank loan operating model aligned with firm strategy.
• Act as a senior escalation point for complex client and operational matters.

Skills

Leadership and management

Communication skills

Regulatory knowledge

Operational risk management

Client relationship management

Job description

Senior Vice President - Bank Loans Operations

Location: Pittsburgh, PA.

Overview

We are seeking a Senior Vice President to lead Bank Loan operations within our Fund & Investor Solutions – Global Operations team. The role focuses on managing operational excellence, strategic initiatives, and client relationships for bank loan activities.

Responsibilities

• Lead Bank Loan operations in Fund Services for trade settlement, agency services, interest processing, rate resets, covenant monitoring, and reconciliations.
• Define and execute the bank loan operating model aligned with firm strategy, growth ambitions, and regulatory requirements.
• Act as a senior escalation point for complex client, operational, and regulatory matters.
• Influence senior stakeholders and governance forums on risk, capacity, and transformation priorities.
• Manage daily operations for global Bank Loan teams, maintaining SLA, quality, and timeliness.
• Maintain strong governance over controls, reconciliations, break management, and exception handling.
• Serve as a senior client‑facing leader for key Bank Loan relationships and new product onboarding.
• Partner with Product and Client teams to support new mandates, complex deal structures, and client‑specific requirements.
• Drive client satisfaction, retention, and service differentiation.
• Oversee automation, digitization, and AI projects to minimize risk, cost, and manual effort.
• Achieve efficiency, free up capacity, and lower risk through transformation.
• Lead, develop, and inspire senior managers and global teams across multiple locations.
• Build a strong leadership bench with succession plans and targeted capability development.
• Foster a culture of accountability, inclusion, continuous improvement, and operational excellence.

Qualifications

• 15+ years of experience in Bank Loan operations within asset management, custody, fund administration, or investment banking.
• Deep expertise in syndicated loans, leveraged loans, agency services, and end‑to‑end loan lifecycle.
• Proven experience leading large, global, multisite teams at scale.
• Strong understanding of operational risk, controls, and regulatory frameworks.
• Demonstrated success in driving complex transformation programs.
• Excellent executive communication and stakeholder management skills.
• Exposure to AI, automation, or digital transformation in operations.

Benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs. Benefits include generous paid leave, paid volunteer time, and access to global resources and tools for your professional development.

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.