Senior Vendor Performance Lead, SMB Sales

OpenAI; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

OpenAI is seeking a Senior Vendor Manager for SMB Sales to drive performance across outsourced vendor networks. You will manage regional and site-level outcomes for revenue, pipeline, quality, and productivity, while diagnosing gaps and implementing corrective actions with vendor leadership.

You will lead governance processes and business reviews, ensuring scalable, high-quality execution across multiple sales motions and cross-functional collaboration with Sales Leadership, Revenue Operations,

Qualifications

• Experience driving large-scale sales through vendor partners.
• Strong analytical skills for forecasting and performance diagnosis.
• Ability to create corrective action plans with measurable outcomes.
• Excellent cross-functional collaboration with leadership and partners.

Responsibilities

• Own regional and site-level performance across revenue, pipeline, and productivity.
• Inspect funnel health and diagnose performance gaps across quality and routing.
• Surface underperformance early and drive corrective action with vendor leadership.
• Lead weekly, monthly, and quarterly business reviews.
• Ensure governance and operational readiness across multiple sales motions.

Skills

Vendor performance optimization

Cross-functional leadership

Forecasting & analytics

Outsourced vendor management

Sales operations

Job description

OpenAI is seeking a Senior Vendor Manager for SMB Sales to drive performance across outsourced vendor networks. You will manage regional and site-level outcomes for revenue, pipeline, quality, and productivity, while diagnosing gaps and implementing corrective actions with vendor leadership.

You will lead governance processes and business reviews, ensuring scalable, high-quality execution across multiple sales motions and cross-functional collaboration with Sales Leadership, Revenue Operations,