Senior Vendor Management Specialist (Hybrid)

Independence Blue Cross; Philadelphia (Philadelphia County); Hybrid; USD 80,000 - 110,000; Full time

Job summary

A leading health care organization seeks a Vendor Relationship Owner to manage vendor relationships and evaluate performance. This role involves ensuring compliance with policies while fostering strong vendor partnerships. Ideal candidates have a Bachelor's degree and 5 years of relevant experience, along with strong analytical and communication skills. Join a dynamic team focused on enhancing health care delivery and vendor management.

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• Minimum of 5 years of related experience.
• Proficient in Microsoft Office Suite.

Responsibilities

• Oversee vendor program performance and relationships.
• Monitor and evaluate partner performance, providing insights.
• Coordinate with third-party leadership for performance metrics.

Skills

Problem Solving

Analytical

Communication

Organizational

Self-motivated

Education

Bachelor Degree

Tools

Microsoft Office Suite

Job description

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our missionto enhance the health and well-being of the people and communities we serve.

Job Summary

Serves as the Vendor Relationship Owner (VRO) for assigned vendors. Maintains strong relationships with vendors. Evaluates vendor performance, conducts vendor risk assessments and scheduled vendor reviews. Manages all related vendor contracts and facilitates contract negotiation. Responsible to oversee the tactical execution of the Third-Party Management function ensuring all work is done in accordance with all Vendor Management Policies and Procedures while ensuring compliance with any applicable governing federal, state and/or local rules and regulations. Acts as an advisor to business areas and vendors.

Responsibilities

· Overall responsibility for vendor program performance, day to day relationships and support of complex, high profile vendor partners.

· Independently monitor, evaluate and report on partner performance as a result of compiling data, performing analysis and review of performance measurements.

· Perform analysis and identification of trends in order to identify opportunities and provide recommendations to drive continuous improvement of vendor partner performance.

· Assist junior staff on an as needed basis.

· Research invoices and contractual issues and resolve discrepancies.

· Participates in key business area projects, interacting with functional peer groups to lead cooperative effort(s) among members of the immediate business team. May be a participant in a larger project initiatives. May participate in contract architecture and negotiations.

· Partners with support lines of business to ensure that the operations requirements are identified and provided in a timely manner.

· Responsible for the tactical execution of the Third-Party Management policy and standards in accordance with all IBC processes/policies as well as all governing federal, state and local rules and regulations.

· Ensures business submits required artifacts supporting the completion of initial and ongoing due diligence activities.

· Works closely with third-party leadership team(s) to establish and monitor key performance metrics to ensure alignment with departmental goals.

· Assists with the performance of risk oversight and development of internal controls to ensure compliance with third-party policy, standard, and procedures.

· Participates in third-party onsite risk assessments and assists with written reports.

· Assists with review and maintenance of the Vendor Management Office's policies, procedures, checklists and documentation as required.

Qualifications

Education

· Bachelor Degree preferred or equivalent knowledge acquired by work experience and training.

Experience

· Minimum of 5 years of related experience

Knowledge, Skills, Abilities

· Working knowledge of Microsoft Office Suite

· Self-motivated, highly organized and detailed oriented as well as strong problem solving, analytical, verbal and written communication skills.

· Demonstrate the ability to work in a multi-tasking environment.

· Ability to interact with all levels of management across the organization.

Hybrid

Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

Inclusion and Belonging

At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

About Our Company

Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.

At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com . We’re revolutionizing health care, and our focus is on you!

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Agency Disclaimer

All resumes submitted directly to anIndependence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross andthe Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross orthe Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.

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