Senior Value Acceleration Engineer - Enterprise AI Automation

salesforce.com, inc.; San Francisco (CA); On-site; USD 148,000 - 224,000; Full time

Job summary

Salesforce is seeking a Value Acceleration Engineer within Salesforce AI Labs to drive direct customer engagement and deliver automation for enterprise workflows. You will write JavaScript tools, debug across browser behavior and backend services, and build tests to ensure reliable, production-ready processes.

This role emphasizes forward-deployed engineering with customers, shaping early product directions, and turning deployment experiences into reusable tools.

Qualifications

• 5+ years of relevant experience.
• You can write and debug JavaScript or TypeScript and reason about web applications, APIs, and data flow.
• Playwright, browser automation, browser extensions, RPA, or enterprise integration experience is a plus.
• Forward-deployed engineering or customer-facing product development experience is valued.
• You will build directly with customers, and ship production software with an emphasis on reliability.

Responsibilities

• Build Directly With Customers: define workflows, secure test access, and run hands-on sessions with customers.
• Engineer Reliable Automation: write custom JavaScript tools, debug failures, and build tests for business outcomes.
• Make the Next Deployment Easier: turn deployment lessons into reusable tools and tests with core engineering support.
• Working With Customers: travel 40–60% for discovery, hands-on sessions, and launches.

Skills

JavaScript/TypeScript

Customer-facing collaboration

Debugging & troubleshooting

Production software ownership

Tools

Playwright

SAP

Oracle

Workday

Salesforce

Job description

Salesforce is seeking a Value Acceleration Engineer within Salesforce AI Labs to drive direct customer engagement and deliver automation for enterprise workflows. You will write JavaScript tools, debug across browser behavior and backend services, and build tests to ensure reliable, production-ready processes.

This role emphasizes forward-deployed engineering with customers, shaping early product directions, and turning deployment experiences into reusable tools.