Senior UX Strategy Lead — Advanced Experience Architecture

General Motors; Warren (MI); On-site; USD 160,000 - 210,000; Full time

Job summary

General Motors seeks a Senior Manager, Advanced User Experience Strategy to shape UX across GM's in-vehicle, digital, and connected experiences. This enterprise design leadership role translates strategy into actionable plans and scalable execution.

You will define architecture and patterns unifying hardware and software, driving governance and leading teams across programs to deliver branded, cohesive experiences.

Qualifications

• Extensive experience leading UX, Human Interface Design, product experience, or design systems in complex enterprise environments.
• Proven ability translating strategy into operating models, governance, roadmaps, execution frameworks, and measurable outcomes.
• Strong record of leading cross-functional forums, resolving complex tradeoffs, and influencing senior leadership through data, strategic storytelling, and clear recommendations.
• Demonstrated experience building and leading teams, including other leaders, in high-ambiguity and high-visibility settings.
• Strong understanding of software, product, design, engineering, and customer experience ecosystems, including how hardware and software combine to create cohesive experiences.
• Bachelor's degree in Human-Computer Interaction, Interaction Design, UX, Product Design, Human Factors, Psychology, Engineering, or a related field.

Responsibilities

• Set and lead long-term advanced user experience strategy across in-vehicle, app, and digital experiences.
• Lead upstream strategy work early in programs by establishing foundational experience architecture, component logic, interaction principles, and design criteria for branded studio execution.
• Define how hardware and software work together as one cohesive experience, integrating physical components, digital interfaces, and visual interaction layers into a unified system.
• Create and evolve reusable experience frameworks, suites of parts, patterns, and behaviors that scale across programs while enabling meaningful brand differentiation.
• Translate enterprise and Design-wide initiatives into UX priorities, standards, operating plans, governance, and execution frameworks for teams of teams.
• Advise senior leadership and lead complex, multidimensional UX challenges through strategic thinking, data, governance, and compelling narratives that clarify tradeoffs and drive decisions.
• Own strategic initiatives and KPIs tied to design quality, timing, integration, adoption, and enterprise experience outcomes while building organizational capability and developing future UX leaders.

Skills

UX leadership

Strategic direction

Cross-functional influence

Team building

Systems thinking

Education

Bachelor's degree in HCI/UX-related field

Job description

General Motors seeks a Senior Manager, Advanced User Experience Strategy to shape UX across GM's in-vehicle, digital, and connected experiences. This enterprise design leadership role translates strategy into actionable plans and scalable execution.

You will define architecture and patterns unifying hardware and software, driving governance and leading teams across programs to deliver branded, cohesive experiences.