Senior UX Researcher

BBG Ventures, LLC; New York (NY); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical

Dental

401k

Employer of Record

Job summary

Etsy is seeking a user research professional to partner with product, design, engineering and analytics to uncover learning opportunities that guide product decisions. The role emphasizes human connection and impactful research across the Discover and Search initiatives, balancing speed with rigor.

The team values storytelling, collaboration, and the ability to influence decisions with customer-centered insights, across multiple projects simultaneously.

Qualifications

• Demonstrates an in-depth understanding of a range of research approaches, balancing speed and precision, and a deep understanding of modern trends in Web and app design
• High comfort level building relationships across the business and co-creating strategies that consider customer and business implications
• Experience leading research at different parts of the product development process, from discovery to delivery
• Engaging storyteller and clear communicator, with the ability to hold your own in a meeting and persuade others to take action through a customer‑centric lens
• Ambitious, meticulous, and able to balance multiple projects at a time
• Passionate about learning and problem solving that enables innovative approaches to finding solutions.

Responsibilities

• Collaborate with product, design, engineering and analytics to identify learning opportunities.
• Translate insights into informed product decisions that improve Human Connection on Etsy.

Job description

About The Team

This role will support the Community squad on the Discover and Search initiative. This team is responsible for continuing Etsy's investment in learning about what kinds of product solutions are effective at fostering Human Connection among Etsy buyers and sellers.

About The Role

The person in this role with partner closely with product, design, engineering and analytics partners to identify foundational and tactical learning opportunities to help the team make informed product decisions

Requirements - Must-Haves

• Demonstrates an in-depth understanding of a range of research approaches, balancing speed and precision, and a deep understanding of modern trends in Web and app design
• High comfort level building relationships across the business and co-creating strategies that consider customer and business implications
• Experience leading research at different parts of the product development process, from discovery to delivery
• Engaging storyteller and clear communicator, with the ability to hold your own in a meeting and persuade others to take action through a customer‑centric lens
• Ambitious, meticulous, and able to balance multiple projects at a time
• Passionate about learning and problem solving that enables innovative approaches to finding solutions.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Perks are available through our 3rd-Party Employer of Record

(Available upon completion of waiting period for eligible arrangements)

Benefits

Medical, Dental, and 401k (no match)