Senior UX Designer — Identity & Access Platform

Appfolio; Chicago (IL); On-site; USD 125,000 - 157,000; Full time

Job summary

AppFolio is seeking a Senior UX Designer to own the identity and access management experience across its platform, including login, permissions, and admin tooling. You will work with product and engineering teams to shape secure, scalable experiences that underpin other product work, leveraging a strong systems mindset and AI-enabled prototyping.

You will mentor teammates, contribute to the design system, and communicate effectively with stakeholders, ensuring user trust and technical

Qualifications

• 4+ years of experience in UX or product design.
• Experience designing for security-sensitive, trust-critical, or infrastructure-level product areas (identity, authentication, authorization, SSO/OAuth, account management).
• Strong collaboration skills with product and engineering partners.
• Portfolio or work samples showing rigor in complex, constraint-heavy problem spaces.

Responsibilities

• Design the identity and permissions platform tooling and patterns used by multiple product teams.
• Own end-to-end authentication and account permissions experiences (login, passkeys, social sign-in, SSO, MFA).
• Collaborate with cross-functional teams to align work with user and business goals.
• Ground design decisions in research and data, knowing when to gather evidence.
• Contribute to and evolve the design system with identity and permissions patterns.
• Present work to stakeholders with clarity and polish.
• Mentor teammates and share knowledge across teams.

Skills

Identity design

System design

Security UX

Collaboration

Mentoring

AI-assisted prototyping

Tools

Claude Code

Job description

AppFolio is seeking a Senior UX Designer to own the identity and access management experience across its platform, including login, permissions, and admin tooling. You will work with product and engineering teams to shape secure, scalable experiences that underpin other product work, leveraging a strong systems mindset and AI-enabled prototyping.

You will mentor teammates, contribute to the design system, and communicate effectively with stakeholders, ensuring user trust and technical