Senior UX Designer for Healthcare Ops & Workflows

BrightStar Care

Bannockburn (IL)

Hybrid

USD 130,000 - 160,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Health insurance

Job summary

BrightStar Care Technology is seeking a Senior UX Designer to transform complex healthcare and operational workflows into simple, user-centered product experiences. You will partner with Product Managers, Engineers, and stakeholders to create practical, accessible designs across BrightStar Care applications.

The ideal candidate is a full-stack UX designer who can investigate user needs, map workflows, and translate insights into intuitive visual designs.

Qualifications

Bachelor's degree in UX Design, Human-Computer Interaction, Graphic Design, Information Architecture, or related field, or equivalent work experience.
3-8 years of UX and UI design experience for web-based software applications.
Experience designing enterprise, operational, or workflow-driven applications.
Strong portfolio demonstrating user research, workflow thinking, wireframes, prototypes, and high-fidelity UI design.
Proficiency with Figma and modern design collaboration tools.
Experience working within Agile product development environments.
Strong understanding of responsive design, accessibility, and usability best practices.
Excellent communication, presentation, and cross-functional collaboration skills.
Ability to work independently while maintaining UX quality and design consistency.
Experience designing healthcare, EMR/EHR, workforce management, or operational applications.
Familiarity with Azure-hosted applications and modern cloud-based software ecosystems.
Experience designing analytics dashboards and data visualization experiences.

Responsibilities

Lead UX research and design efforts that turn complex workflows and user needs into clear, intuitive product experiences.
Conduct user research, workflow observations, usability testing, and feedback sessions to understand user needs and pain points.
Develop personas, journey maps, recommendations, wireframes, mockups, and prototypes for stakeholder input.
Design responsive, accessible interfaces that follow usability best practices and support clear, intuitive user experiences.
Create and maintain visual design standards, reusable components, and design system guidance to support consistent experiences across BrightStar Care applications.
Collaborate cross-functional through discovery, design review, sprint planning, and implementation.
Synthesize user feedback, support tickets, pilot results, and usage data into actionable design recommendations for healthcare operations, reporting experiences, and workflow tools.