Senior UX Designer, Enterprise Engineering

Amazon.com Services LLC; Seattle (WA); On-site; USD 120,000 - 160,000; Full time

Job summary

Amazon.com Services LLC in Seattle is seeking a Senior UX Designer to own product design end to end for AI-native tools used across Amazon. You'll work with engineers, PMs, AI specialists, researchers, and customers to define how Amazonians experience their daily tools.

You are AI-native in your approach—design for evolving model capabilities and prototype in code rather than relying on decks. You enjoy fuzzy problems, uncharted patterns, and big upside.

Qualifications

• 7+ years of UX or interaction design experience.
• Online portfolio or work samples demonstrating end-to-end design solutions.
• 1+ years working with or evaluating AI systems.
• Experience presenting to senior leaders outside of design.
• Deep experience architecting design systems and documentation.
• Proficiency in code-based prototyping (HTML/CSS/JS) or AI tools.
• Technical understanding of LLMs informing product design decisions.
• Degree in Design, HCI, or related field (or equivalent practical experience).

Responsibilities

• Own product design end to end for AI-native tools across Amazon.
• Invent interaction patterns without playbooks; guide trust and collaboration with agents.
• Prototype in code (HTML/CSS/JS) and AI-assisted dev tools for real-user demos.
• Build a design system using AI-derived tokens, components and patterns.
• Set product direction with PMs, engineers, AI specialists, and customers.
• Present design work and influence product decisions with leadership.
• Ship it, observe usage, iterate and improve.

Skills

UX design experience

Portfolio evidence

AI systems experience

Executive stakeholder presentation

Design systems architecture

Code-based prototyping (HTML/CSS/JS)

LLMs understanding for product design

Education

Degree in Design or HCI

Tools

HTML

CSS

JavaScript

Job description

The Enterprise Engineering (EE) team builds the internal productivity tools and capabilities that power Amazon. Our products reach every part of the company, and are changing the employee experience around how work gets done in the AI era. Most of the interaction patterns we need haven't been invented yet. We need your craft, your builder instincts, and your fluency with AI to help define what comes next.

We are looking for a Senior UX Designer who will own product design end to end for AI-native tools used across Amazon. You'll work in spec-driven teams alongside engineers, PMs, AI specialists, researchers, and customers. You'll design for model capabilities that are changing in real time, prototype by building, and define how Amazonians (executives, engineers, non-technical staff) experience their daily tools. The visibility is high, the problem space is wide open, and design has a real seat at the table.

The right person for this role is already AI-native in how they work. AI is part of your design practice now, not something you're planning to pick up. You pay attention to where model capabilities are heading and design for what's coming, not just what's shipping today. You'd rather build a working prototype than present a deck. You do your best work when the problem is fuzzy, the patterns are uncharted, and the upside is enormous.

If you're looking for a role where you define new conventions rather than follow existing ones, where a small team punches well above its weight because AI makes that possible, and where your work shapes the daily experience of an entire company, we'd love to talk to you.

Key job responsibilities

• Own product design end to end, from the first prototype to what ships, for AI-native tools used across Amazon
• Invent interaction patterns that don't have a playbook yet: how people direct agents, trust them, correct them, and work alongside them
• Prototype in code (HTML/CSS/JS), AI-assisted dev tools, and whatever gets a real thing in front of real users fastest
• Build a new design system using AI, extracting tokens, components, and patterns from product work as it ships
• Set product direction alongside PMs, engineers, AI specialists, and customers. On a team this small, design has a real say in what gets built
• Present design work and influence product direction with stakeholders and leadership across the organization
• Ship it, watch people use it, change it. Repeat

About the team

We're a small design team that experiments with how design gets done, not just what it produces. We're actively reshaping our own process around agentic workflows, AI-assisted development, and a product lifecycle that looks nothing like the one most enterprise teams follow. The way we research, spec, prototype, test, and ship is itself a work in progress, and we treat it that way on purpose.

Basic Qualifications:

• 7+ years of UX designer or interaction designer experience
• Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
• 1+ years of working with or evaluating AI systems experience
• Experience presenting to and effectively advising senior leaders outside of design
• Deep experience architecting design systems (tokens, components, patterns, documentation)
• Proficiency in code-based prototyping (HTML/CSS/JS) or AI-assisted development tools
• Technical understanding of LLMs and how they inform product design decisions
• Degree in Design, HCI, or a related field (or equivalent practical experience)

Preferred Qualifications:

• Daily use of AI tools (coding assistants, generative design tools, LLMs) in your design workflow
• Experience using AI to accelerate design system creation (pattern extraction, component generation, documentation)
• Experience with enterprise or internal tools at scale (100K+ users)
• Familiarity with spec-driven development, prompt engineering, model evaluation, or human-AI interaction design
• Experience designing novel interaction patterns: multi-agent orchestration, trust and transparency patterns, AI reasoning interfaces, or agentic workflows

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on