Senior UX Designer at SAP Palo Alto, CA

SAP; Palo Alto (CA); On-site; USD 136,300 - 283,400; Full time

Job summary

SAP in Palo Alto, CA is seeking a Senior UX Designer focused on onboarding and learning experiences. You will craft seamless user journeys from first product interaction through ongoing learning paths, collaborating with cross-functional teams to understand user needs and business goals.

This role emphasizes intuitive onboarding and a coherent UX framework for education content. You will mentor others, drive design systems, and stay ahead of UX trends, delivering user-centric outcomes across

Qualifications

• 7+ years of experience in UX design, with a strong focus on UI design.
• Proven experience designing for enterprise software applications.

Responsibilities

• Drive UX design initiatives for onboarding and learning experiences, aligning with product goals and user expectations.
• Develop prototypes, wireframes, and design systems that enhance usability and accessibility of onboarding flows and educational content.
• Partner with product managers, design leadership, and engineers to translate complex features into clear, visually appealing, and user-friendly designs.
• Define project scope, goals, and deliverables in collaboration with cross-functional teams.
• Champion design best practices and establish new patterns that can be contributed back to a design system for consistency and scalability.
• Stay up-to-date on the latest design trends and technologies, continuously bringing new ideas and perspectives.
• Mentor and collaborate with junior designers and cross teams, fostering a strong design culture.

Skills

UX design

UI design

User research

Prototyping

Design systems

Cross-functional collaboration

Communication skills

Mentoring

Tools

Figma

Mural

WalkMe onboarding tools

Pendo onboarding tools

Job description

Senior UX Designer job at SAP. Palo Alto, CA.

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you’ll do:

As a Senior UX Designer specializing in onboarding and continued learning experiences, you will create seamless and engaging user journeys from initial product interaction through ongoing learning paths. Your role involves collaborating closely with cross-functional teams to deeply understand user needs and business goals, translating insights into innovative UX strategies and solutions. You will pioneer the design of intuitive onboarding experiences that simplify user adoption and enhance product understanding. Additionally, you'll refine the UX framework for educational content, ensuring coherence and accessibility across all learning materials. Leveraging your expertise in user research, interaction design, and prototyping, you'll continuously iterate to optimize user flows and interface interactions, aiming for impactful and user-centric outcomes.

What you bring:

Bringing robust experience in UX/UI design, you demonstrate a track record of driving UX initiatives that elevate user satisfaction and product usability. Your deep empathy for users allows you to craft designs that not only meet functional requirements but also exceed user expectations. Your ability to effectively communicate design concepts and rationale to stakeholders at all levels ensures alignment and support for UX strategies. You thrive in dynamic environments, managing multiple projects with creativity and precision, while staying abreast of UX trends and technologies to innovate and enhance user experiences effectively.

Expectations and tasks

• Drive UX design initiatives for onboarding and learning experiences, ensuring alignment with product goals and user expectations

• Develop prototypes, wireframes, and design systems that enhance the usability and accessibility of onboarding flows and educational content

• Partner with product managers, design leadership, and engineers to translate complex features and functionalities into clear, visually appealing, and user-friendly designs

• Help define project scope, goals, and deliverables in collaboration with cross-functional teams

• Champion design best practices and establish new patterns that can be contributed back to a design system that ensures consistency and scalability across our product suite

• Stay up-to-date on the latest design trends and technologies, continuously bringing new ideas and perspectives

• Mentor and collaborate with junior designers and cross teams, fostering a strong design culture

About you

• 7+ years of experience in UX design, with a strong focus on UI design

• Proven experience designing for enterprise software applications

• Proficiency in UX/UI design principles, interaction design, and user research methodologies

• Ability to thrive in a dynamic environment, managing multiple projects with creativity, efficiency, and attention to detail

• Keen ability to grasp complexity quickly and to focus on key issues

• Excellent communication, storytelling, and collaboration skills, with the ability to effectively present design ideas to leadership and executives

• Mastery in industry-standard design software (e.g., Figma, Mural, Pendo or WalkMe onboarding tools a plus)

• A passion for innovation and a desire to push the boundaries of UX and elevate experiences to a new level

About the Team

Our team transforms user engagement from the first interaction onward, creating intuitive onboarding and continuous learning experiences that empower users. We are a dynamic group of designers and content strategists who thrive on collaboration and creativity to make a significant impact on millions of users worldwide, ensuring they have the best possible experience with our products. We value fresh perspectives and bold ideas, encouraging everyone to contribute their unique strengths. If you're passionate about user experience and eager to innovate, join us in shaping the future of user onboarding and learning to the next level at SAP.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 136300 - 283400(USD) USD.The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope ofthe role, location, etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.