Senior UX AI Designer for GenAI & Enterprise Workflows

Sedgwick

Wisconsin

On-site

USD 110,000 - 170,000

Full time

8 days ago

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Job summary

Sedgwick is seeking an experienced UX Designer focused on AI. You will shape intuitive AI-powered experiences across enterprise systems, translating complex capabilities into usable, trustworthy designs.

The role requires collaboration with AI architects, engineers, and business stakeholders to drive adoption and measurable outcomes. You will develop journeys, personas, and design systems while ensuring accessibility, explainability, and governance across platforms and workflows.

Qualifications

Bachelor’s degree in UX or related field.
Seven (7) years of related experience in user experience design with at least three (3) years supporting AI-enabled products or enterprise platforms.
Experience designing for Generative AI, conversational interfaces, copilots, or automation tools preferred.
Proficiency with UX design tools and enterprise design systems.

Responsibilities

Lead UX strategy and design direction for AI-enabled products and workflows.
Translate complex AI capabilities into practical, user-centered designs.
Develop user journeys, personas, service blueprints, and wireframes.
Conduct user research, usability testing, and feedback sessions to drive adoption.
Collaborate with AI architects, engineers, data teams, and stakeholders to align design with business outcomes.