Senior User Researcher, Insights (Contractor)

Swell Partners; New York (NY); Remote; Full time

Job summary

Swell Partners is seeking a Senior User Researcher, Insights to work as a contractor in a fully remote capacity. The successful candidate will lead strategic research initiatives and collaborate with various stakeholders to provide actionable insights. Candidates should have extensive UX research experience, exceptional communication skills, and the ability to translate complex data into meaningful insights.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 7+ years of experience in User Experience Research.
• Strong presentation and communication skills.
• Ability to synthesize findings for diverse audiences.

Responsibilities

• Executing large strategic research studies.
• Managing the full life cycle of a study.
• Creating reports that communicate findings.

Skills

User Experience Research

Data Visualization

Communication

Tools

Qualtrics

UserZoom

dScout

Job description

Senior User Researcher, Insights (Contractor)

Senior User Researcher, Insights (Contractor)

This range is provided by Swell Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00/hr - $50.00/hr

Role: Senior User Researcher, Insights

Location: Fully Remote

Client: A leading national healthcare tech company (to be disclosed during process)

Role Type: Contract starting July 1st through December 31st, with the potential for extension.

Job Description:

The Insights team is looking for a motivated individual with a strong UX research background to serve as a full-time contractor. This person will be responsible for executing large strategic research studies among the client's target customer base. Specifically, this person will be responsible for:

• Working with the Insights team to scope and design complex studies across multiple audiences and data sources.
• Managing the full life cycle of a study (research planning, recruiting, fielding, analysis, and reporting).
• Collaborating with relevant stakeholders to drive highly actionable and meaningful insights to inform product and feature directions.
• Owning deliverables, specifically creating digestible reports that clearly communicate findings to non-research audiences (e.g. senior leadership, sales, product, design).
• Collaborating with other members of the Insights team to support knowledge sharing across the organization.

The ideal candidate for this position is:

• A self-starter who delivers research quickly and independently, and takes initiative when they see research opportunities.
• A strategic thinker who can translate data into insights that address business needs
• A research powerhouse with a strong knowledge of both quantitative and qualitative UXR methods, and can easily identify when to use which - depending on the problem you’re solving
• A story-teller who can communicate findings in a compelling, meaningful way.

Required Skills/Experience:

• This person must have 7+ years of professional experience in User Experience Research related to software and digital experiences
• Presentation building skills (PowerPoint, Google Slides) and a good eye for concise data visualization.
• Experience with research tools such as Qualtrics/Alchemer, UserZoom, dScout, etc.
• Exceptional communication skills and ability to synthesize findings for both technical and non-technical audiences

Preferred Skills/Experience: Experience in healthcare is preferred but not required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Marketing

• Industries

  Technology, Information and Media

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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