Senior User Experience Designer, Accessibility - Central QA Ops

Riot Games; Los Angeles (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

401k with company match

Paid time off policy

Job summary

Riot Games in Los Angeles is seeking a Senior Accessibility User Experience Designer to join the Central Product Accessibility team. You will shape accessible player experiences by collaborating with design and engineering to define requirements, reviews, and best practices.

You'll translate user insights into actionable design strategies and help train other designers on accessibility, ensuring games and web experiences meet WCAG and WCART standards.

Qualifications

• 5+ years of UX design experience.
• 3+ years of accessibility experience.
• Expert knowledge of accessible and inclusive design principles.
• Strong understanding of core game design technologies (Unity, Unreal).
• Experience with HTML, JavaScript, XML, CSS and related UI tech.
• Experience with UI prototyping tools (Figma, Sketch or Adobe XD).
• Experience using screen readers (JAWS, NVDA, VoiceOver).
• Experience with keyboard navigation and assistive technology.
• Knowledge of WCAG, WAI-ARIA, Section 508 C and ability to apply them.
• Empathy for diverse users, user-centered design, and strong analytical abilities.

Responsibilities

• Creating guidelines and tools to help designers, developers, and architects comply with accessibility standards.
• Create design requirements for both game and web products.
• Work with UX designers to define strategy, roadmap, and priorities.
• Perform accessibility reviews and provide feedback on designs and features.
• Incorporate accessibility requirements into design documents and specifications.
• Manage the photosensitive epilepsy flash rate testing process and training.
• Propose improvements to existing processes and features to increase usability.
• Work with UX researchers to identify and gather data around features.
• Use data insights and user feedback to make recommendations to product teams.
• Create Accessibility personas and user stories.
• Triage and prioritize accessibility issues and provide guidance for product teams.
• Train and educate product teams on accessibility requirements.
• Audit games and web applications for compliance with best practices and accessibility standards.
• Keep up to date with current changes and trends in accessibility.

Skills

UX design

Accessibility

Game tech concepts (Unity, Unreal)

HTML/JavaScript/XML/CSS UI tech

UI prototyping tools (Figma/Sketch/XD)

Screen readers (JAWS/NVDA/VoiceOver)

Keyboard navigation and assistive tech

WCAG/WAI-ARIA/Section 508 knowledge

Cross-functional collaboration

Data-driven design decisions

Tools

JIRA

Confluence

Job description

As a User Experience Designer, you will design, tweak, and optimize the player experience. Your analytical skills, player insight, and creativity aid in crafting in- and out-of-game experiences that engage and surprise players. You will collaborate with interdisciplinary teams and work with every tool at hand to innovate and iterate player-focused designs that’ll delight millions around the world.

As a Senior Accessibility User Experience Designer, you will function as a part of the Central Product Accessibility team and work with product teams across the organization to drive and facilitate accessible and inclusive design. This role will collaborate with design and engineering teams to inform the creation of accessible games and experiences. The Accessibility UX Designer should have a deep knowledge of accessible game design, and will be responsible for cross-training other designers and defining requirements and best practices. This position will report to the Director of Product Accessibility.

Responsibilities:

• Creating guidelines and tools to help designers, developers, and architects comply with accessibility standards
• Create design requirements for both game and web products
• Work with UX designers to define strategy, roadmap, and priorities
• Perform accessibility reviews and provide feedback on designs and features
• Incorporate accessibility requirements into design documents and specifications
• Manage the photosensitive epilepsy flash rate testing process and training
• Propose improvements to existing processes and features in order to increase usability in our products
• Work with UX researchers to identify and gather data around features
• Use data insights and user feedback to make recommendations to product teams
• Create Accessibility personas and user stories
• Triage and prioritize accessibility issues and provide guidance for product teams on how these issues can be remediated
• Train and educate product teams on accessibility requirements
• Audit games and web applications for compliance with best practices and accessibility standards
• Keep up to date with current changes and trends in game, web, application, and software accessibility

Required Qualifications:

• 5+ years of UX design experience
• 3+ years of accessibility experience
• Expert knowledge of accessible and inclusive design principles and methodologies
• Have a strong understanding of core game design technologies (Unity, Unreal etc.)
• Have experience with user experience software development using HTML, JavaScript, XML, CSS and other related UI technologies
• Experience with UI prototyping tools such as Figma, Sketch or Adobe XD
• Experience using common screen readers: JAWS, NVDA, VoiceOver
• Experience using keyboard navigation and other assistive technology
• Experience testing with flash-rate testing tools (eg. Harding, PEAT)
• Knowledge and understanding of accessibility standards, principles and techniques, including (WCAG, WAI-ARIA, Section 508 C), with the ability to interpret and advise on these standards
• Possess empathy for our diverse user and player base, a deep understanding of user-centered design, and strong analytical abilities
• Ability to partner and collaborate with cross-functional teams to achieve product goals
• Ability to translate end-user feedback into actionable items
• Ability to deliver training to product teams
• Experience using task and ticket management tools (e.g. JIRA, Confluence etc)
• Excellent organizational and communication skills

Desired Qualifications:

• Experience designing interfaces across various platforms (i.e. mobile, PC, console, etc.) with strong understanding of interaction modalities across phone, controller, keyboard, and mouse
• Experience with accessible product, game and web design

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.