Senior User Experience Designer

Charles Schwab; Westlake (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) with company match

Employee stock purchase plan

Paid time off

Volunteer time

Sabbatical after 5 years

Parental leave

Tuition reimbursement

Health, dental, and vision insurance

Job summary

Charles Schwab is seeking a Senior User Experience Designer (individual contributor) to craft high-impact trading experiences across Schwab.com and Schwab’s iOS and Android apps. You will turn complex financial workflows into clear, accessible experiences and guide work from discovery through delivery.

Join a multidisciplinary UX team and help define what excellent trading experiences look like. The role emphasizes collaboration with product managers, software developers, researchers, and

Qualifications

• 6+ years of product design experience with digital products and a portfolio.
• Experience with touch-based mobile interfaces.
• Background in financial services and brokerage platforms is a plus.
• Deep knowledge of user-centered design including research, flows, and prototyping.
• Experience running design sessions with cross-functional teams.
• Ability to design accessible solutions and participate in accessibility testing.
• Experience collaborating in Agile teams and facilitating design sessions.
• Fluency with Figma and design systems.
• Ability to integrate AI tools into the design process to improve outcomes.

Responsibilities

• Lead product design from discovery through launch and iteration.
• Design cohesive interactions for web and mobile with attention to layout and typography.
• Simplify data-intensive trading workflows while preserving precision.
• Evolve the Schwab design system with scalable patterns.
• Collaborate with product managers, developers, researchers, and strategists in Agile work.
• Frame problems, communicate design perspectives, and move decisions forward.
• Lead cross-disciplinary UX efforts and manage ambiguity, maintaining high quality.

Skills

6+ years product design

1+ year touch-based mobile

data-intensive apps

user-centered design

cross-functional collaboration

accessible design & testing

Agile teams

Figma & design systems

AI tools in design

Tools

Figma

Copilot

Figma Make

Vercel

Job description

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

At Schwab, innovative thinking meets purposeful design. Join a multidisciplinary UX team creating trusted web and mobile experiences that help millions of clients invest with confidence and own their tomorrow.

The Senior User Experience Designer (individual contributor) will design high-impact trading experiences across Schwab.com and Schwab’s iOS and Android apps. You will turn complex financial workflows into clear, accessible experiences, guide work from discovery through delivery, and raise the bar for craft across the product ecosystem.

Why this work matters

Your work will help millions of Schwab clients manage their financial lives with greater clarity and confidence. You will influence highly visible experiences used by retail clients and advisors, learn alongside an engaged design community, and help define what excellent trading experiences look like.

Your responsibilities

• Lead product design from early discovery through launch and iteration, turning client needs, business goals, and data into thoughtful solutions
• Design cohesive interactions for responsive web and native mobile experiences, with careful attention to layout, typography, color, motion, and user interaction with the system
• Simplify data-intensive trading workflows without losing the power and precision experienced investors expect
• Use and evolve the Schwab design system, creating consistent, scalable patterns and components
• Partner with product managers, software developers, researchers, content strategists, accessibility specialists, and business partners in an Agile environment
• Facilitate problem framing and ideation, communicate a clear design point of view, and use rationale and storytelling to move decisions forward
• Lead cross-disciplinary UX efforts, identify risks early, and help teams find practical paths through ambiguity
• Champion accessible, inclusive, and high-quality experiences at every stage

Your approach

• Get to know client motivations, their goals, and the moments where complexity gets in their way
• Balance progress with craft, learning through iteration rather than waiting for perfection
• Build trust by setting clear expectations, inviting feedback, and adapting when new information arrives
• Support teammates while maintaining strong standards for quality, consistency, and follow-through
• Use various communication techniques to showcase work and persuade through rationale and storytelling
• Focus on solutions while partnering across disciplines to keep projects moving forward
• Leverage AI tools to augment and accelerate the UX process

What you have

*On your resume, please include a link to a digital portfolio of your relevant work; make sure to include any passwords required. Your portfolio should show how you solve product experience problems, work within established patterns, and bring interaction design, visual clarity, and user needs together across digital touchpoints. We are especially interested in the problem you were solving, the role you played, the decisions you made, and the impact of the work.

Required Qualifications:

• 6+ years of product design experience with digital products, supported by an online portfolio that shows your process and design thinking
• 1+ year experience with touch-based mobile interfaces
• Experience designing data-intensive applications, a background in financial services and ideally a knowledge of brokerage platforms
• Deep knowledge of user-centered design, including research, flows, wireframes, interaction design, visual design, prototyping, and content specifications
• Experience running design sessions with cross-functional teams
• Experience designing accessible solutions and participating in accessibility testing
• Experience collaborating in multidisciplinary Agile teams and facilitating cross-functional design sessions
• Fluency with Figma and modern design systems
• Experience effectively integrating AI tools such as Copilot, Figma Make, MCPs, Vercel, or similar technologies into the design process to improve efficiency, deepen insights, and enhance design outcomes

Preferred Qualifications:

• Strong communication, relationship-building, and self-management skills, including the ability to guide complex work with substantial ownership

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance