Senior UPS Technician — Field Service (24/7 On-Call)

M.c.-Dean,-Inc.

Atlanta (GA)

On-site

USD 60,000 - 90,000

Full time

7 days ago

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Job summary

M.C. Dean, Inc. is seeking a technically skilled Field Service Technician for the Critical Power Group to service UPS and battery systems, perform preventive maintenance, and support on-site customers.

The role requires daily travel, on-call readiness, and strong electrical/electronics expertise. You will work under supervision with opportunities for training and growth within a national leader in power and technology solutions.

Qualifications

AA/BS degree in Electrical and/or Electronics from an accredited college or university, or equivalent field or military training.
Minimum of seven + years OEM experience in power electronic system maintenance and repair, or eight years of progressively difficult experience.

Responsibilities

Daily travel with independent work structure.
Emergency call availability 24/7 unless on PTO or Off Call.
Maintain/safeguard company issued equipment, tools, and instruments.
Battery Repair & Replacement; installations and replacements.
Perform required preventative maintenance service to equipment under contract as scheduled.
Customer contact and interface.
Communicate availability status to corporate office.
Communicate availability status to Team Lead or manager.
Protect company proprietary information, manuals, and records.
Use of electronic and electrical test equipment as necessary.
Coordinate and manage all on-site subcontractors hired by M.C. Dean as necessary.
Maintain company or personal vehicle in safe and operational condition; maintain insurance as required by company.
Ensure that work is performed to M.C. Dean Standards.
Complete all paperwork, including Field Service Reports, Time Sheets, and Expense Reports, and other job required reports timely and accurately.
Provide technical support to customers upon request.
Maintain Technical documentation for study and/or review.
Willing and able to attend product specific training as company deems necessary.
Cross train other (UPS technicians) as needed.
Other duties as required.
Inspects power electronic systems and their associated controls.
Certifies by signature to the customer that systems and components adhere to quality standards.
Reviews and checks system drawings and specifications for accuracy and completeness.
Provides technical assistance and expertise on power electronic devices to owners and engineers.
The physical demands are represented of those that must be met by an employee to successfully perform the essential functions of the job.