Senior Universal Banker & Relationship Builder

Beacon-Bank; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Beacon Bank in Boston, MA seeks a Senior Universal Banker to blend teller duties with personal banking support, delivering outstanding service and cultivating lasting relationships. You will process transactions, open new accounts, promote Beacon Bank products, and mentor colleagues while ensuring regulatory compliance across daily operations.

The role requires strong communication, cash handling accuracy, and a customer‑focused attitude, with flexibility for travel to nearby offices and

Qualifications

• High school diploma required; associate degree preferred.
• Experience in teller or sales in a goal-driven environment.
• Proven cash handling and customer service experience.
• Familiarity with Microsoft Office (Word, Excel, Outlook).
• Eligible for registration in the Nationwide Mortgage Licensing System & Registry (SAFE Act).

Responsibilities

• Provide outstanding customer experiences at all contact points.
• Build and expand customer relationships by recommending products.
• Educate clients on digital banking and banking options.
• Process deposits, withdrawals, and other services; balance cash drawer.
• Maintain compliance with bank policies and BSA/AML; support branch initiatives.

Skills

Superior customer service

Sales skills

Strong communication

Identify customer needs

Prioritize workflow

Multitasking

Teamwork

Leadership

Customer-focused

Education

High school diploma

Associate degree preferred

Banking courses preferred

Tools

Microsoft Office

Job description

Beacon Bank in Boston, MA seeks a Senior Universal Banker to blend teller duties with personal banking support, delivering outstanding service and cultivating lasting relationships. You will process transactions, open new accounts, promote Beacon Bank products, and mentor colleagues while ensuring regulatory compliance across daily operations.

The role requires strong communication, cash handling accuracy, and a customer‑focused attitude, with flexibility for travel to nearby offices and