Senior Underwriting Analytics & Performance Lead (Hybrid)

American Family Insurance Agency Staff; Madison (WI); Hybrid; USD 88,000 - 145,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Job summary

American Family Insurance is seeking a Senior Production Underwriting Specialist to support Commercial Underwriting leaders by turning complex data into actionable insights. You will connect data across financial, capacity, and operations domains to uncover performance drivers and translate information into clear narratives for decision making.

In this hybrid role, you will work at least 10 days per month from Madison, WI and other AmFam locations or remotely, with relocation support for

Qualifications

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience leveraging data to identify insights and leveraging those insights to improve performance.
• Solid knowledge and understanding of property and casualty insurance practices, standards, and concepts.
• Solid knowledge of underwriting guidelines, compliance, and risk concepts in area of expertise.
• Demonstrated problem solving, critical thinking, quantitative and analytical skills.
• Strong excel skills required, ability to pull data and create dashboards preferred.

Responsibilities

• You will work with internal business partners to develop metrics, prepare reports and deliver underwriting data and analysis that supports the overall underwriting strategy and improves underwriting operations.
• You will lead projects and initiatives to support the understanding of underwriting performance from a book perspective as well as from Operations perspective
• You will provide the UW organization with progress of underwriting initiatives as well as identify and address class/ segment performance issues inclusive of profit and growth finding
• You will ensure analysis and reporting accuracy and integrity and explain performance drivers and provide insights into performance trends.
• You will communicate findings to various stakeholders and leadership with recommendations for actions to address business changes, trends, and issues.

Skills

Customer-driven solutions

Data-driven insights

Underwriting knowledge

Excel skills

Analytical thinking

Data visualization basics

Data storytelling

Tools

Google Cloud Platform (BigQuery)

Tableau

Data Studio

Job description

American Family Insurance is seeking a Senior Production Underwriting Specialist to support Commercial Underwriting leaders by turning complex data into actionable insights. You will connect data across financial, capacity, and operations domains to uncover performance drivers and translate information into clear narratives for decision making.

In this hybrid role, you will work at least 10 days per month from Madison, WI and other AmFam locations or remotely, with relocation support for