Senior Production Underwriting Specialist (Hybrid)

American Family Insurance; Madison (WI); On-site; USD 88,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan with pension

Annual incentive program

Paid holidays and PTO (23 days)

Student loan repayment program

Paid-family leave

Job summary

American Family Insurance in Madison, WI is seeking a Senior Production Underwriting Specialist to transform complex data into actionable insights for underwriting leadership. The role supports the Commercial Underwriting function with cross-location data, reporting, and performance analysis.

The role requires strong data skills, Excel, dashboards, and experience with BigQuery/Tableau/Data Studio, with up to 10% travel and a hybrid office/home arrangement in Madison or other locations as

Qualifications

• Experience providing customer-driven solutions, support, or service.
• Experience leveraging data to identify insights and improve performance.
• Solid knowledge of property and casualty insurance practices, standards, and concepts.
• Knowledge of underwriting guidelines, compliance, and risk concepts.

Responsibilities

• Develop metrics, prepare reports, and deliver underwriting data analysis to support strategy and operations.
• Lead projects to understand underwriting performance from book and operations perspectives.
• Provide progress updates on underwriting initiatives and identify performance issues.

Skills

Data storytelling

Dashboards

Excel

Tableau

Data Studio

BigQuery

Querying data

Data visualization

Critical thinking

Problem solving

Tools

Tableau

Data Studio

BigQuery

Job description

Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

The Senior Production Underwriting Specialist supports Commercial Underwriting leaders in achieving their financial, workforce, and operational objectives by transforming complex data into actionable insights. You will connect data across financial, capacity, and operational domains to uncover performance drivers, frame tradeoffs, and translate complex information into clear, compelling narratives that help leaders understand what is changing, why it matters, and where to focus decisions and action.

You will report to the Senior Manager, Underwriting Performance. In this flex office/home role, you will be expected to work a minimum of 10 days per month from Madison, WI 53783; Boston, MA 02110 or St. Joseph, MO 64507. Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation. Depending on the candidate pool, this position may be filled at a lower level to maintain alignment with experience and qualifications. We will not consider candidates who require current or future sponsorship for this position.

Primary Accountabilities

• You will work with internal business partners to develop metrics, prepare reports and deliver underwriting data and analysis that supports the overall underwriting strategy and improves underwriting operations.
• You will lead projects and initiatives to support the understanding of underwriting performance from a book perspective as well as from Operations perspective.
• You will provide the UW organization with progress of underwriting initiatives as well as identify and address class/ segment performance issues inclusive of profit and growth finding.
• You will ensure analysis and reporting accuracy and integrity and explain performance drivers and provide insights into performance trends.
• You will communicate findings to various stakeholders and leadership with recommendations for actions to address business changes, trends, and issues.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience leveraging data to identify insights and leveraging those insights to improve performance.
• Solid knowledge and understanding of property and casualty insurance practices, standards, and concepts.
• Solid knowledge of underwriting guidelines, compliance, and risk concepts in area of expertise.
• Demonstrated problem solving, critical thinking, quantitative and analytical skills.
• Strong excel skills required, ability to pull data and create dashboards preferred.
• Experience providing robust business insight via data storytelling.
• Demonstrated experience utilizing software tools to query and report data.
• High-level understanding of database, data structures, visualization tools.
• Experience Google Cloud Platform (specifically Big Query), Tableau & Data Studio (preferred)

Travel Requirements

Travel requirements up to 10%

Additional Qualifications

• Experience providing robust business insight via data storytelling.
• Demonstrated experience utilizing software tools to query and report data.
• High-level understanding of database, data structures, visualization tools.
• Experience Google Cloud Platform (specifically Big Query), Tableau & Data Studio (preferred)

Additional Information

To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.

Offer to selected candidate will be made contingent on the results of applicable background checks.

Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.

Sponsorship will not be considered for this position unless specified in the posting.

Benefits

• We also provide benefits that support your physical, emotional, and financial wellbeing.
• You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
• We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees).
• In addition, our student loan repayment program and paid-family leave are available to support our employees and their families.
• Interns and contingent workers are not eligible for American Family Insurance Group benefits.

Equal Opportunity and Inclusion

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals.

If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [e-mail] to request a reasonable accommodation.

American Family Insurance, based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investments and creative partnerships. American Family Insurance is the nation’s 12th-largest property/casualty insurance company, ranking No.202 on the Fortune 500 list. American Family has a current ‘a+’ credit rating through AM Best, and has distinction as a “Standing the Test of Time” company, which is represented by having an AM Best financial strength rating of ‘A’ or better for at least 75 years. The company offers American Family-brand products through a network of exclusive agency owners as well as nationwide through key strategic partnerships. American Family Insurance also includes Homesite and Main Street America Insurance. The company has approximately 10,500 employees nationwide.

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