Senior UKG Timekeeping Analyst

Beth Israel Lahey Health; Boston (MA); On-site; USD 110,000 - 140,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Senior UKG WFM Timekeeping Analyst to lead the implementation, optimization, and ongoing support of UKG Timekeeping across our multi-hospital system in Boston. This role partners with HR, Payroll, IT, and operations to ensure accurate pay, regulatory compliance, and operational efficiency.

The ideal candidate has 5+ years of hands-on UKG WFM Timekeeping experience in complex healthcare settings, plus a bachelor’s degree.

Qualifications

• 5+ years hands-on UKG WFM Timekeeping experience in healthcare.
• Experience supporting or implementing timekeeping in large, complex healthcare environments.
• Experience with large-scale implementations, system conversions, or acquisitions.
• Prior experience in a multi-hospital or multi-entity health system.
• Experience working with unionized workforces and collective bargaining agreements.

Responsibilities

• Lead end-to-end implementation of UKG WFM Timekeeping, including design, configuration, testing, deployment, and stabilization.
• Translate labor policies, union agreements, and pay practices into scalable UKG configurations.
• Configure and maintain pay rules, work rules, accruals, holidays, rounding, shift differentials, and premium pay.
• Ensure accurate time capture for complex healthcare schedules and ensure compliance with wage/hour laws.
• Provide Tier 2/3 support for timekeeping issues and coordinate with Payroll for timely payroll processing.
• Create system documentation, configuration workbooks, and SOPs; deliver administrator training.

Skills

UKG WFM Timekeeping

Payroll knowledge

Regulatory compliance

Education

Bachelor’s degree in HR/Payroll, Information Systems, Business, or related field

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Senior UKG WFM Timekeeping Analyst serves as a subject matter expert (SME) for UKG Workforce Management (WFM) Timekeeping within the healthcare system. This role is responsible for leading the implementation, optimization, and ongoing support of UKG Timekeeping solutions to ensure accurate pay, regulatory compliance, and operational efficiency across clinical and non-clinical departments. The ideal candidate brings deep functional expertise in UKG Timekeeping, strong healthcare industry knowledge, and the ability to partner with HR, Payroll, IT, and operational leaders.

Job Description

Essential Duties & Responsibilities, including but not limited to:

• Support end-to-end implementation of UKG WFM Timekeeping, including system design, configuration, testing, deployment, and stabilization
• Translate healthcare labor policies, union agreements, and pay practices into scalable UKG Timekeeping configurations
• Configure and maintain pay rules, work rules, accruals, holidays, rounding, shift differentials, on-call, call-back, and premium pay
• Ensure accurate time capture for complex healthcare schedules (nursing, providers, ancillary services)
• Serve as Tier 2/3 support for UKG Timekeeping issues, including complex punches, pay rule exceptions, retro calculations, and interface errors.
• Partner closely with Payroll to ensure accurate and timely payroll processing
• Proactively identify root causes of recurring issues and implement long-term solutions
• Support system upgrades, releases, and patches; assess impact and coordinate testing.
• Ensure compliance with federal, state, and local wage and hour regulations (FLSA, state meal/rest laws, overtime, etc.).
• Support union contract compliance, including interpretation and system configuration.
• Assist with audits, pay corrections, and regulatory inquiries related to time and attendance.
• Act as a trusted advisor to HR, Payroll, Nursing Administration, Finance, and Operations leaders.
• Gather business requirements and translate them into functional and technical solutions.
• Provide guidance on best practices for timekeeping processes in a healthcare environment.
• Support integrations with Payroll, HR, Scheduling, and other downstream systems.
• Create and maintain system documentation, configuration workbooks, and standard operating procedures.
• Develop and deliver training for administrators, managers, and end users.
• Recommend and implement system and process improvements to enhance efficiency, accuracy, and user experience.
• Mentor junior analysts and contribute to WFM team maturity.

Minimum Qualifications

Education: Bachelor’s degree in HR/Payroll, Information Systems, Business, or a related field (or equivalent experience)

Licensure, Certification & Registration

Experience:

• 5+ years of hands-on experience with UKG WFM Timekeeping
• Proven experience supporting or implementing timekeeping in a large, complex healthcare environment
• Experience with large-scale implementations, system conversions, or acquisitions
• Prior experience in a multi-hospital or multi-entity health system
• Experience working with unionized workforces and collective bargaining agreements

Skills, Knowledge & Abilities

• Strong understanding of payroll processes and wage & hour compliance
• Demonstrated ability to analyze complex business requirements and translate them into system solutions

Pay Range

$110,000.00 USD - $140,000.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled