Senior UI/UX Designer

simpro; Miami (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Simpro in Miami is seeking a Senior UX Designer to raise the design bar across the product org. You will lead the design system, set standards, and guide usability research to inform product direction.

You will collaborate with product and engineering on complex features, prototype rapidly with AI tools, and mentor other designers to scale design quality in an AI-driven environment.

Qualifications

• 5+ years of UX/UI design experience in B2B, B2C or SaaS.
• Strong portfolio demonstrating systems thinking.
• Hands-on with AI design and prototyping tools and workflows.
• Experience conducting user research and synthesis.

Responsibilities

• Own and evolve the design system and component library.
• Define UX guidelines, principles, and governance for scaling quality.
• Lead usability tests, discovery interviews, and synthesis to drive product direction.
• Collaborate with product and engineering on complex, cross-product features.
• Prototype and validate concepts quickly in AI-enabled cycles.
• Coach designers and translate wireframes to production-ready designs.

Skills

UX/UI design

Systems thinking

AI design tools

User research

Frontend basics

Communication

Tools

HTML/CSS/JS

Job description

Job Context

Simpro is trusted by thousands of field service businesses worldwide to run their operations. As our Senior UX Designer, you won't just ship screens - you'll raise the design bar across the entire product organisation, setting the standards that everyone else builds from.

Design authority, not just delivery. The AI era means more people than ever can generate UI. Your job is to ensure what gets built is intentional, cohesive, and genuinely good - through systems, standards, and the credibility to enforce them.

What You'll Do

• Own and evolve Simpro's design system and component library, setting the standards that product managers and engineers use when they build UI themselves
• Define UX guidelines, principles, and governance frameworks so that design quality scales beyond the design team
• Lead user research initiatives - regular usability testing, discovery interviews, and insight synthesis - and turn findings into product direction
• Partner with product and engineering on complex, cross-product features: facilitating trade-off conversations and driving toward agreed solutions without losing user advocacy
• Prototype and validate new concepts fast, keeping pace with AI-accelerated development cycles
• Coach and mentor designers on best practices and evolve in the AI age
• Take concepts from wireframe through to polished, production-ready design - and into code when needed

What You'll Bring

• 5+ years of UX/UI design experience, with meaningful time in B2B, B2C or SaaS
• A strong portfolio demonstrating systems thinking, not just polished screens
• Hands-on experience with AI design and prototyping tools (v0, Cursor, Figma AI, Claude, or similar)
• Confidence running your own research: recruiting, facilitation, synthesis
• Solid HTML, CSS/SASS, and JavaScript - you can talk code with engineers and build when you need to
• Outstanding written and verbal communication

Our Core Values

• We Are One Team
• We Are Customer Centric
• We Are Growth Minded
• We Are Accountable
• We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

*Please note, no agencies will be accepted in the recruitment of this role.