Senior UI & API Engineer Tech Lead (Hybrid)

Verizon; Alpharetta (GA); Hybrid; USD 101,000 - 194,000; Full time

Job summary

Verizon in Alpharetta, GA is seeking a senior software engineer to design and implement complex UI and backend integration for the Contact Center application. The role partners with business stakeholders and offshore teams to deliver scalable solutions using ReactJS, Java, Spring MVC and microservices.

You will work in a hybrid environment with three days in the office and two from home, participate in SDLC, mentoring, and continuous improvement to meet aggressive SLAs.

Qualifications

• Bachelor's degree or four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Experience with ReactJS, ExtJS, Javascript, Typescript, Micro services, Java, Spring MVC, SQL, Oracle and/or other OOP languages.

Responsibilities

• Understand the business requirements and translate them into solutions.
• Experience with AI pairing tools to quickly stand up the solutions.
• Design and code complex reusable, modular UI components incorporating Service business rules and code Real Time API using Spring Framework. Responsible for project deliverables throughout the design, coding, testing and UAT phases of enterprise projects.
• Guides US and Offshore team members with software designs and follows the software development life cycle standards.
• Regularly mentors and motivates the staff team members and peers on projects and business level impacts for the deliverables.
• Validate and flag gaps to avoid pitfalls in the development lifecycle.
• Make independent decisions that positively impact the overall system and future business projects.
• Create innovative solutions to improve efficiency for call center representatives to service customer requests.
• Constantly looking into new technology and process improvement to keep up with the dynamic pace for the development team. Looking into reusability to increase speed of delivery for projects.
• Handle complex assignments. Responsibilities include large and medium scale project designs, API Schema definition and customized user interface design for Call Center application Web modules for consumer customers. Implement the assisted channel digital platform with 24x7 availability and ensure the application is scalable to meet sub-second response times for the business SLAs.
• Create project plans for the development activity, resource allocation and management of tasks for multiple projects.
• Track milestones and come up with mitigation alternatives for issues and design gaps.
• Interact with Analyst, QA leads, Operation leads to ensure the deliverables are aligned.

Skills

ReactJS

ExtJS

Javascript

Typescript

Microservices

Java

Spring MVC

SQL

Oracle

Education

Bachelor's degree or 4+ years experience

Tools

Git

CI/CD

AWS Cloud services

Job description

Verizon in Alpharetta, GA is seeking a senior software engineer to design and implement complex UI and backend integration for the Contact Center application. The role partners with business stakeholders and offshore teams to deliver scalable solutions using ReactJS, Java, Spring MVC and microservices.

You will work in a hybrid environment with three days in the office and two from home, participate in SDLC, mentoring, and continuous improvement to meet aggressive SLAs.