Senior Trust Officer: Fiduciary & Client Relations Lead

Texas Capital Bank; Houston (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Fertility and family building aids

Life and disability insurance

Retirement savings plans with a 401K

Paid leave programs

Paid holidays

PTO (paid time off)

Job summary

Texas Capital Bank in Houston, TX seeks a Trust Officer to manage fiduciary administration for assigned accounts, serving as liaison among beneficiaries, co-trustees, investment advisors, tax preparers, and legal.

You will exercise judgment on discretionary decisions, work with Trust RMs and Legal, participate in Administrative Committee meetings, ensure compliance, and develop new fiduciary opportunities while delivering high‑quality client experiences.

Qualifications

• Minimum seven years' experience with a trust company or financial institution focusing on professional fiduciary services.
• Bachelor’s degree in finance, Accounting, Real Estate, Commercial Banking or related field preferred
• Formal Credit training program or equivalent work experience
• Strong communication skills, both verbal and written, to properly service our customers, beneficiaries, internal partners, and third parties from various backgrounds and experience.
• Resourceful and able to take initiative.
• Collaborates with and assists other Trust Relationship Managers.
• Effective team player with the ability to work in a fast-paced, highly collaborative environment.
• Ability to manage competing responsibilities, anticipate business needs, and access the necessary tools and resources.
• Strong ability to develop, cultivate and maintain client relationships with increased complexity.
• Strong ability to interact, negotiate and influence at more senior levels of the organization.
• Demonstrates expected utilization of Salesforce and drives towards critical metrics.

Responsibilities

• Managing all aspects of fiduciary administration for assigned accounts including, but not limited to, serving as liaison among beneficiaries, co-trustees, investment advisors, tax preparers, legal department, operations personnel, customer’s trusted advisors, and the like.
• Exercising professional judgement when making discretionary decisions, managing risk, and interpreting applicable documents, regulations, and policies.
• Working with Trust RMs, Fiduciary Management, and Legal to reach solution on the best interest of the beneficiaries.
• Participating in Trust Administrative Committee meetings as a valuable and voting member.
• Ensuring compliance with terms of the governing documents, laws and regulations, and Texas Capital policies and procedures.
• Collaborating with Private Bank partners to identify and develop new fiduciary business opportunities and expand existing relationships.
• Keen understanding specialized fiduciary account opening and closing maintenance, money movement, supports investment management accounts including the coordination of opening and closing accounts, money movement, and account maintenance.
• Delivering timely and high-quality experience to interactions with customers, prospects, and their trusted advisors.

Skills

Fiduciary services

Communication skills

Salesforce

Client relationships

Education

Bachelor’s degree in finance/Accounting/Real Estate/Commercial Banking

Tools

Salesforce

Job description

Texas Capital Bank in Houston, TX seeks a Trust Officer to manage fiduciary administration for assigned accounts, serving as liaison among beneficiaries, co-trustees, investment advisors, tax preparers, and legal.

You will exercise judgment on discretionary decisions, work with Trust RMs and Legal, participate in Administrative Committee meetings, ensure compliance, and develop new fiduciary opportunities while delivering high‑quality client experiences.