Senior Trust Administrator

NBT Bancorp Inc.; Williamsville (IL); On-site; USD 83,000 - 110,000; Full time

Benefits offered by this job

401(k) with employer matching

Comprehensive medical coverage

Dental and vision coverage

Tuition reimbursement

Job summary

NBT Bank seeks an experienced fiduciary specialist to administer trusts, estates and agencies, acting as a trusted advisor to high‑level clients. You will guide junior staff, ensure strict compliance, and drive cross‑selling across wealth management products.

Requires a four‑year degree and 8+ years in trust/estate administration, with leadership experience preferred. Travel under 25% and a driver’s license are expected; strong MS Office skills are essential for day‑to‑day client engagements.

Qualifications

• Four year college graduate or equivalent experience with strong computer literacy and financial experience.
• 8 years relevant administrative experience in a trust department, charitable or financial services, organization, insurance, or law firm preferred.
• Completion of career specific training such as Cannon Trust or New York Bankers Trust Schools covering estate and trust administration and taxation.
• Leadership or supervisory experience is preferred.

Responsibilities

• Client relationship management, coordinating services, and acting as trusted advisor to clients and families.
• Ensure overall compliance of accounts and relationships with policies and procedures.
• Promote revenue growth through enhanced relationships and cross-selling with other bank partners.
• Apply knowledge of personal, fiduciary and transfer taxation to administration of accounts.
• Oversee estate settlements from probate to final accounting with asset valuations and tax filings.
• Support management with reviews, communications, and mentoring of junior staff.
• Other duties as assigned.

Skills

Client relationship management

Compliance oversight

Cross-selling

Mentoring

Communication skills

Documentation interpretation

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Industry software

Job description

Pay Range: $82,776.00 - $110,407.00 Responsible for expert level administration of a significant group of sensitive accounts, including trusts, estates and agencies. Maintains the highest level of knowledge and expertise as a subject matter expert in the areas of trust and estate administration and all fiduciary matters. Provides guidance and direction to junior officers. Develops cross-selling opportunities and represents company in business activities and community related functions.

Education and Experience

Four year college graduate or equivalent experience with strong computer literacy and financial experience 8 years relevant administrative experience in a trust department, charitable or other financial services, organization, insurance company, or law firm preferred Completion of career specific training such as Cannon Trust or New York Bankers Trust Schools to include coursework in estate administration, trust administration, and taxation Previous experience in a leadership or supervisory role preferred

Skills and Abilities

Excellent verbal and written communication skills, able to research independently and reduce findings to writing. Strong computer literacy to include Microsoft Office Suite and other proprietary industry software. Excellent customer service skills; able to independently organize, coordinate, and outline agendas for client meetings that may include other professionals. Ability to understand and interpret complex legal documents. Significant working knowledge of personal income, fiduciary income and transfer taxation. Strong mentoring and problem resolution skills.

Unique Job Characteristics and Requirements

Travel less than 25% Driver's License required Reliable transportation required Client meetings are often held outside normal banking hours at various locations.

Tasks Performed

• 20% - Client relationship management, responsible for coordinating services, building relationships with clients and their children, and functioning as the clients' trusted advisor. A primary fiduciary contact that delivers high quality client service and earns extended business from well established relationships and trusted interactions.
• 20% - Primarily responsible for the overall compliance of accounts/relationships in accordance with policies and procedures.
• 20% - Promote revenue growth through the enhancement of existing relationships and increased interaction and cross selling efforts with other bank partners. Share product knowledge and promote other wealth management products such as financial planning, insurance and retirement services.
• 15% - Independently understands and applies fundamentals of personal, fiduciary and transfer taxation, investments, and employee benefits as it relates to the administration of assigned accounts.
• 10% - Effective and efficient Estate Settlement. Administers complex and high profile estate administration from initial probate stages to final accounting and full distribution in accordance with a decedent's Last Will and Testament. Executes proper estate valuations on all assets and includes personal and real property sales or transfers, cost basis adjustments, income and estate death tax planning and tax filings. Maintains ongoing communications with client's family, charities, attorney general, tax authorities, and external professionals. Works closely with Portfolio Manager to ensure that there is sufficient cash for distributions, payments, administrative expenses, fees, and debts.
• 5% - Assist and support management with document reviews and approvals, communications, account updates, lead meetings as needed and advise other department personnel on complex matters.
• 5% - Serves as mentor to and provides guidance to administrators in the resolution of issues and problems using acquired knowledge and experience.
• 5% - Other duties as assigned.

Physical Requirements

Communicate effectively with internal and/or external customers Stationary 75% of the time or greater Move objects up to a maximum of 10 lbs

Why Work at NBT

At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success.

Wellbeing

At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.

Community Involvement

NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.

Culture

NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.

Career Development

Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.

Total Rewards

NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives - ensuring you feel valued every step of the way.

Business Stability

NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.

Benefits for Full-Time Employees

• Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
• Parental Leave: Six weeks of paid leave at 100% of your salary.
• Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
• Dental and Vision Coverage: Ensuring your overall health and well-being.
• Flexible Spending Accounts: For healthcare and dependent care expenses.
• Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
• Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
• Voluntary Benefits: Including hospital, accident, and critical illness coverage.
• Retirement Plans:Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
• Adoption Assistance: Supporting your growing family.
• Tuition Reimbursement: Invest in your education and career growth.
• Employee Assistance Program (EAP): Access to support and resources.
• Pet Insurance: For all your furry friends.
• Financial and Banking Services: Various banking services benefits and financial planning assistance.

Benefits for Part-Time Employees Working 20+ Hours/Week

• Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
• Dental and Vision Coverage: Ensuring your overall health and well-being.
• Voluntary Benefits: Including hospital, accident, and critical illness coverage.
• Generous Parental Leave: Six weeks of paid leave at 100% of your salary.

Benefits for All Part-Time Employees

• Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future
• Paid Sick and Safe Leave: For your health and safety.
• Employee Assistance Program (EAP): Access to support and resources.
• Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

NBT Bank offers a stimulating work environment that recognizes talent and encourages teamwork. Our employees benefit from a total compensation package, including competitive salary, bonuses and a wide range of benefits for eligible employees. Join NBT Bank and build your career through the many growth, learning and collaborative opportunities made available across the company.

EEO is the law EEO is the Law Poster Supplement Pay Transparency Nondiscrimination Provision Family Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) NBT Bank is an equal opportunity employer and fully supports a diversified environment. We do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status or veteran status, recently separated veterans, genetic information, victims of domestic violence and stalking or any other class protected by Federal, State or local law. This policy applies to all terms of employment. NBT Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the Careers website or submission process, please call 1-888-804-1771 or contact us via email at [e-mail]. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 PM EST.