Senior Transportation Coordinator

Nestlé; DeKalb (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Nestlé is seeking a Senior Logistics Coordinator to oversee transportation load planning, order management, and on-time delivery. You will collaborate with cross-functional teams, carriers, and facilities to ensure seamless execution and service reliability.

The role requires strong communication, analytical decision-making, and the ability to adapt to changing priorities in a fast-paced environment. Proficiency with Microsoft Office is essential for daily planning and reporting.

Qualifications

• High School Diploma required; college education preferred.
• Transportation/logistics experience preferred.
• Experience in a tactical and fast-paced office environment.

Responsibilities

• Execute transportation planning to meet service expectations.
• Collaborate with customer service, carriers, facilities, and deployment.
• Validate plans and maintain accurate data; manage appointments and transit times.
• Manage planning anomalies and analyze non-routine problems.
• Oversee day-to-day carrier management and on-time pick-up/delivery.
• Communicate daily on successes and improvements.
• Attend meetings and participate in projects to maximize Nestlé value.

Skills

Verbal and written communication

Analytical decision making

Interpersonal skills

Adaptability to shifting priorities

Team collaboration

Change resilience

Microsoft Office suite (Word, Excel, &

Education

High School Diploma

College education preferred

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

The Senior Logistics Coordinator is responsible for transportation load planning and order management prior to shipment, as well as managing specialized recovery and ensuring on-time delivery.

PRIMARY RESPONSIBILITIES:

Operational Responsibilities:

• Execute product transportation efficiently and effectively by leveraging available tools and processes to surpass service expectations.
• Collaborate with cross-functional teams, including customer service, carriers, facilities, and deployment, while maintaining a professional demeanor in all forms of communication (in-person, phone, email, meetings, etc.).
• Demonstrate initiative and make informed decisions independently, considering customer needs, facility requirements, and carrier capacity, while escalating issues as necessary.
• Support the Nestlé Operational Master Plan, Continuous Excellence Initiatives, and Continuous Process Improvement efforts.
• Address and resolve conflicts and discrepancies in a positive, professional, and timely manner.

Functional Duties for Planning:

• Manage planning anomalies and analyze non-routine problems to understand underlying issues.
• Conduct final validation of plans and maintain accurate data.
• Establish connections between appointments and transit times.
• Create fully optimized freight orders.
• Perform initial carrier selection and manage exceptions (including order changes, rush requests, and accessorial validation).
• Oversee day-to-day carrier management.

Functional Duties for Service:

• Manage on-time pick-up and delivery schedules.
• Track shipments in transit and identify potential risks for mitigation.
• Maintain accurate date and appointment management.
• Handle exceptions.

Administrative Responsibilities:

• Foster strong working relationships with both internal and external customers.
• Communicate daily regarding successes and areas for improvement.
• Engage in continuous education regarding Transportation and Supply Chain practices.
• Handle confidential information with discretion.

Additional Duties:

• Perform other assigned tasks, which may include attending meetings, participating in projects, traveling, and undergoing training, all aimed at maximizing value for Nestlé.

EXPERIENCE:

• High School Diploma, with a college education preferred.
• Requires a professional approach to internal and external customers.
• Transportation and/or logistics experience preferred
• Experience in a tactical and fast-paced office environment

SKILLS:

• Strong verbal and written communication skills
• Analytical, decision-making and good judgment is required.
• Strong interpersonal skills a must.
• Must be able to handle shifting priority requirements
• Must be able to thrive in a team environment
• Must be resilient to and embrace change
• Must be proficient in Microsoft Office, Word, Excel, and Outlook Programs