Senior Transportation Analyst: Parcel & LTL Operations

Exol; Brooksville (FL); On-site; USD 77,000 - 106,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with company match

Paid time off

Job summary

Exol seeks a Transportation Senior Analyst, Parcel & LTL Operations in Tampa, FL to manage daily Parcel and LTL activities and support Retail Consolidation operations across the fulfillment network.

The role interfaces with carriers, fulfillment teams, customers, and internal partners, using Manhattan Active TM and other systems to ensure on-time delivery, accurate billing, and service excellence. 25% travel may be required.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business, Operations, or related field preferred or equivalent industry experience
• Minimum of 5 years of experience in transportation planning, load optimization, routing, dispatch, or logistics operations
• Working knowledge of FTL and LTL transportation, tendering, capacity management, pickup and delivery execution, and carrier service requirements
• Experience utilizing Transportation Management Systems, preferably Manhattan Active TM
• Proficiency in Microsoft Excel and comfort working with carrier scorecards, operational data, and performance metrics
• Experience managing multi-origin, multi-stop routing and freight consolidation activities
• Excellent problem-solving, communication, and stakeholder management skills
• Preferred Experience supporting retailer consolidation, cross-dock, multi-stop, or appointment-driven transportation operations
• Hands-on experience with Manhattan TMS or another enterprise TMS and familiarity with EDI/API-enabled carrier workflows
• Experience with carrier scorecards, service reviews, corrective-action plans, and transportation compliance tools

Responsibilities

• Parcel & LTL Shipment Execution: Coordinate daily Parcel and LTL transportation activities, including shipment processing, carrier selection, rate shopping, tendering, pickup coordination, and delivery follow-up to support customer service commitments
• Carrier Coordination & Service Management: Serve as a primary operational contact for Parcel and LTL carriers, manage pickup and delivery issues, monitor service performance, and ensure carrier execution aligns with established transportation requirements
• Shipment Visibility & Exception Management: Monitor shipment status, transit performance, delivery exceptions, and POD, coordinate recovery actions for delayed, lost, or damaged shipments, and maintain timely communication with customers and internal teams
• Retail Consolidation Operations Support: Support daily Retail Consolidation transportation activities as needed, including shipment planning, carrier coordination, pickup and delivery appointments, execution monitoring, and exception resolution in collaboration with the dedicated transportation teams
• Transportation Systems & Cost Accuracy: Maintain shipment and transportation data accuracy across TMS and carrier platforms, review freight charges and accessorial, identify billing discrepancies, and support freight audit and claims resolution
• Performance & Continuous Improvement: Track transportation KPIs, analyze shipping costs and service trends, identify opportunities to improve carrier performance and transportation efficiency, and support continuous improvement initiatives across transportation services

Skills

Transportation planning

Load optimization

Routing

Dispatch

LTL/FTL knowledge

Manhattan Active TM

Excel

Carrier scorecards

Stakeholder management

Analytical skills

Customer-facing communication

Education

Bachelor’s degree in Supply Chain

Tools

Manhattan Active TM

Microsoft Excel

Job description

Exol seeks a Transportation Senior Analyst, Parcel & LTL Operations in Tampa, FL to manage daily Parcel and LTL activities and support Retail Consolidation operations across the fulfillment network.

The role interfaces with carriers, fulfillment teams, customers, and internal partners, using Manhattan Active TM and other systems to ensure on-time delivery, accurate billing, and service excellence. 25% travel may be required.