Transportation Senior Analyst, Parcel & LTL Management

Exol; Brooksville (FL); On-site; USD 77,000 - 106,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with company match

Paid time off

Job summary

Exol seeks a Transportation Senior Analyst, Parcel & LTL Operations in Tampa, FL to manage daily Parcel and LTL activities and support Retail Consolidation operations across the fulfillment network.

The role interfaces with carriers, fulfillment teams, customers, and internal partners, using Manhattan Active TM and other systems to ensure on-time delivery, accurate billing, and service excellence. 25% travel may be required.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business, Operations, or related field preferred or equivalent industry experience
• Minimum of 5 years of experience in transportation planning, load optimization, routing, dispatch, or logistics operations
• Working knowledge of FTL and LTL transportation, tendering, capacity management, pickup and delivery execution, and carrier service requirements
• Experience utilizing Transportation Management Systems, preferably Manhattan Active TM
• Proficiency in Microsoft Excel and comfort working with carrier scorecards, operational data, and performance metrics
• Experience managing multi-origin, multi-stop routing and freight consolidation activities
• Excellent problem-solving, communication, and stakeholder management skills
• Preferred Experience supporting retailer consolidation, cross-dock, multi-stop, or appointment-driven transportation operations
• Hands-on experience with Manhattan TMS or another enterprise TMS and familiarity with EDI/API-enabled carrier workflows
• Experience with carrier scorecards, service reviews, corrective-action plans, and transportation compliance tools

Responsibilities

• Parcel & LTL Shipment Execution: Coordinate daily Parcel and LTL transportation activities, including shipment processing, carrier selection, rate shopping, tendering, pickup coordination, and delivery follow-up to support customer service commitments
• Carrier Coordination & Service Management: Serve as a primary operational contact for Parcel and LTL carriers, manage pickup and delivery issues, monitor service performance, and ensure carrier execution aligns with established transportation requirements
• Shipment Visibility & Exception Management: Monitor shipment status, transit performance, delivery exceptions, and POD, coordinate recovery actions for delayed, lost, or damaged shipments, and maintain timely communication with customers and internal teams
• Retail Consolidation Operations Support: Support daily Retail Consolidation transportation activities as needed, including shipment planning, carrier coordination, pickup and delivery appointments, execution monitoring, and exception resolution in collaboration with the dedicated transportation teams
• Transportation Systems & Cost Accuracy: Maintain shipment and transportation data accuracy across TMS and carrier platforms, review freight charges and accessorial, identify billing discrepancies, and support freight audit and claims resolution
• Performance & Continuous Improvement: Track transportation KPIs, analyze shipping costs and service trends, identify opportunities to improve carrier performance and transportation efficiency, and support continuous improvement initiatives across transportation services

Skills

Transportation planning

Load optimization

Routing

Dispatch

LTL/FTL knowledge

Manhattan Active TM

Excel

Carrier scorecards

Stakeholder management

Analytical skills

Customer-facing communication

Education

Bachelor’s degree in Supply Chain

Tools

Manhattan Active TM

Microsoft Excel

Job description

Who we are

More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model.

What we need (Tampa, FL)

Exol is seeking a Transportation Senior Analyst, Parcel & LTL Operations to coordinate and manage daily Parcel and Less-than-Truckload (LTL) transportation activities across our fulfillment network, while also supporting Retail Consolidation operations as business needs evolve. This role serves as a key operational contact for carriers, fulfillment teams, customers, and related stakeholders to ensure shipments are processed, executed, tracked, and delivered according to customer requirements and service commitments. The Analyst will work with Manhattan TMS, carrier platforms, and related operating systems to manage shipment execution, monitor carrier performance, resolve delivery exceptions, and support transportation cost control. The role will also contribute to broader transportation execution activities, including shipment planning, carrier coordination, and exception management within the Retail Consolidation network. The ideal candidate combines strong operational knowledge of Parcel and LTL transportation, flexibility to support different transportation services, analytical skills, customer-facing communication, urgency, and attention to detail.

What we do

Exol is pioneering warehousing-as-a-service, offering outsourced warehousing operations and specializing in automated warehousing solutions. Our focus is on the efficient movement of goods in cases and pallets across wholesale, retail, and general merchandising sectors.

• Exol is an independently managed joint venture between Symbotic and Softbank.

What you’ll do

• Parcel & LTL Shipment Execution: Coordinate daily Parcel and LTL transportation activities, including shipment processing, carrier selection, rate shopping, tendering, pickup coordination, and delivery follow-up to support customer service commitments.
• Carrier Coordination & Service Management: Serve as a primary operational contact for Parcel and LTL carriers, manage pickup and delivery issues, monitor service performance, and ensure carrier execution aligns with established transportation requirements.
• Shipment Visibility & Exception Management: Monitor shipment status, transit performance, delivery exceptions, and Proof of Delivery (POD), coordinate recovery actions for delayed, lost, or damaged shipments, and maintain timely communication with customers and internal teams.
• Retail Consolidation Operations Support: Support daily Retail Consolidation transportation activities as needed, including shipment planning, carrier coordination, pickup and delivery appointments, execution monitoring, and exception resolution in collaboration with the dedicated transportation teams.
• Transportation Systems & Cost Accuracy: Maintain shipment and transportation data accuracy across TMS and carrier platforms, review freight charges and accessorial, identify billing discrepancies, and support freight audit and claims resolution.
• Performance & Continuous Improvement: Track transportation KPIs, analyze shipping costs and service trends, identify opportunities to improve carrier performance and transportation efficiency, and support continuous improvement initiatives across transportation services.

What you’ll need

• Bachelor’s degree in Supply Chain, Logistics, Business, Operations, or related field preferred or equivalent industry experience
• Minimum of 5 years of experience in transportation planning, load optimization, routing, dispatch, or logistics operations.
• Working knowledge of FTL and LTL transportation, tendering, capacity management, pickup and delivery execution, and carrier service requirements.
• Experience utilizing Transportation Management Systems, preferably Manhattan Active TM.
• Proficiency in Microsoft Excel and comfort working with carrier scorecards, operational data, and performance metrics.
• Experience managing multi-origin, multi-stop routing and freight consolidation activities.
• Excellent problem-solving, communication, and stakeholder management skills.
• Preferred Experience supporting retailer consolidation, cross-dock, multi-stop, or appointment-driven transportation operations.
• Hands-on experience with Manhattan TMS or another enterprise TMS and familiarity with EDI/API-enabled carrier workflows.
• Experience with carrier scorecards, service reviews, corrective-action plans, and transportation compliance tools.

Our Environment

Up to25% of travel may berequired. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. The employeeis responsible forowning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. This position is based in Tampa, FL

About Exol

Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visit www.exol.com.

The base range for this position in the posted location is $77,000.00 - $105,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model. Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visit www.exol.com.