Senior Trainmaster

NJ TRANSIT; Hoboken (NJ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Tuition assistance

Retirement plans

Job summary

NJ TRANSIT is seeking a Senior Trainmaster to oversee operations at the Hoboken Division. The role emphasizes safe, efficient movement of trains, crew supervision, and coordination across departments to maintain service quality.

Key duties include monitoring on-time performance, managing crew schedules, enforcing FRA/NORAC rules, and addressing disruptions while ensuring customer safety and satisfaction. Flexibility for nights/weekends is required.

Qualifications

• High School diploma or equivalent required.
• Associate degree can substitute for two years of experience.
• In-depth knowledge of FRA regulations and railroad operations.

Responsibilities

• Oversee daily operations of a railroad terminal or division.
• Monitor on-time performance and adjust schedules to maintain safety and service quality.
• Supervise crews and ensure compliance with NORAC, FRA, and NJ TRANSIT policies.
• Investigate accidents and incidents and implement corrective actions.
• Routinely ride trains to assess service quality and complete required reports.

Skills

Supervisory experience

Rail operations knowledge

Regulatory compliance

Communication skills

Emergency management

Education

High School diploma or equivalent

Associate degree in Transportation/Business/Public Administration

Job description

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time and we’re looking to hire talented folks with a love of learning to make it all possible.

Location: Hoboken Division

Summary

The Senior Trainmaster is responsible for overseeing and managing the operations of a railroad terminal
or division. They ensure the safe and efficient movement of trains, manage train crews, and coordinate
with other departments to ensure smooth operations. They are responsible for ensuring compliance with
safety regulations, managing train schedules, and resolving any operational issues that may arise. The
Senior Trainmaster also plays a key role in training and developing train crew members, ensuring they
have the necessary skills and knowledge to perform their duties effectively.

Roles And Responsibilities

• Reviews daily, the on-time performance of scheduled trains, and identifies trends that adversely affect their schedules and the service NJ TRANSIT provides to its customers; makes the necessary decisions to accommodate our customers, ensuring that they are provided the highest level of safety, efficiency, and comfort.
• Monitors crew schedules and equipment cycles and ensures their efficient and timely implementation. Reacts and responds to any disruptions of service by modifying and rearranging crew and equipment cycles as they affect posted schedules.
• Supervise transportation crews in the performance of their duties, ensuring that they are knowledgeable of and comply with all NORAC operating rules, NJ TRANSIT Special Instructions, FRA Codes of Regulations, and applicable corporate policies, thereby ensuring a safe and productive environment for all employees and for NJ TRANSIT’s customers.
• Responds to and investigates accidents, injuries, and unusual occurrences to determine causes; provides documentation by completing forms and by other formats as required. Takes corrective action to prevent reoccurrences by issuing various forms of instruction, reprimand and other progressive discipline to employees involved, as warranted.
• Rides a sufficient and varied number of trains weekly, observing - with a customer focus - the service provided by on-board personnel. Completes required reports and TESTS as they pertain to rule and safety compliance, revenue collection and overall quality of service. Investigates customer complaints processed by the Support Force system and provides responses detailing what corrective action was taken.

Education, Experience, And Qualifications

• High School diploma or equivalent, plus seven (7) years of railroad operation experience required, must include 4 years of supervisory/lead role experience. (i.e., assigning work to others, inspecting the work of others in assigned unit; responsible for oversight that safety rules and policies are followed, counseling and disciplining employees, handling problematic customers)
• An associate degree in Transportation, Business Administration, or Public Administration from a US Department of Education accredited college or university can be substituted for two (2) years of required experience.
• In-depth knowledge of railroad operations, including, but not limited to, FRA regulations and requirements for the operation and movement of trains, maintenance of way, transportation and mechanical required.
• Must be proficient in reading and interpreting regulations, and procedures.
• Must have good verbal and written communication and interpersonal skills and the ability to manage emergency situations as well as make independent judgements using sound reasoning and knowledge.
• Experience working in Conductor title complement supervisory requirements

Other Conditions

• Flexibility to work as needed including nights and weekends.

At NJ Transit you will enjoy a competitive salary and excellent benefits package:

• Comprehensive Family Health Insurance - Medical, Prescription, Dental, Vision
• Flexible Spending Account
• Life Insurance
• Paid Leave
• Tuition Assistance
• Pre-Tax Commuter Benefits Plan
• Retirement Plans
  • 401(a) - Retirement plan with a 6% employer contribution
  • 401(k) - Retirement saving plan with up to an 3% company match
  • 457(b) - Deferred Savings Plan

NJ TRANSIT is an Equal Opportunity Employer.