Senior Training Specialist

Valley National Bank; Morristown (NJ); On-site; USD 65,000 - 100,000; Full time

Job summary

Valley National Bank in Morristown, NJ seeks a Senior Training Specialist to work with the Director of Learning and Development and business groups to assess training needs, develop materials, and plan to improve performance. You will deliver class materials engagingly and evaluate student progress.

Responsibilities include managing training programs, ensuring consistency, and delivering both in-person and online learning, including e-learning, zoom, webinars, and video content.

Responsibilities

• Develop, manage, deliver, and evaluate training programs and offerings to improve performance.
• Ensure programs are consistent and accountable; maintain quality.
• Design, develop, deliver, and evaluate in-person and online learning (e-learning, webinars, videos).
• Collaborate with Learning and Development team to meet business objectives through effective solutions.
• Partner with subject matter experts to align training with policies and curriculum.
• Implement strategies to optimize knowledge to meet goals and metrics.
• Perform LMS administration, course uploads, testing, and user assignment.

Job description

The Senior Training Specialist will be responsible for working in conjunction with the Director of Learning and Development and internal business groups to assess - evaluate training needs - develop training materials - plans to improve individual, organizational or customer performance. Will deliver class materials in an engaging and professional manner and evaluates student progress.

Responsibilities

• Responsible for the development, management, delivery, effectiveness and evaluation of all assigned training programs and offerings.
• Ensures that programs are consistent, and that appropriate accountability exists.
• Design, develop, deliver and evaluate in person and online learning programs. Programs may be traditional - e-learning courses, zoom or webinars (live or recorded), video shorts, gamified learning - other online learning mechanisms.
• Collaborate both face to face with other members of the Learning and Development team to ensure business objectives are met through effective learning solutions.
• Work in partnership with subject matter experts to ensure training aligns with goals, policies/procedures of the organization and the criteria of curriculum design and evaluation.
• Design and implement strategy to optimize knowledge in support of meeting and exceeding operational and internal goals and metrics.
• Perform all duties required for e-learning content launch, including course upload, testing, user assignment and notification, and LMS administration.
• Evaluate the effectiveness of current and future training and communication offerings and make recommendations for improvement.
• Display consistent self-development and awareness of industry trends through research, meetings and self-learning to enhance personal and departmental learning and development. Explore cutting edge technologies or software to enhance course offerings or delivery mechanisms to learners.
• Ensures the integrity, consistency and quality of the work of trainees through advocating for processes and decisions, management feedback and driving new procedures and ideas.

Other Responsibilities

• Comply with all regulations pertaining to BSA, USA PATRIOT ACT, and OFAC. Complete annual BSA training. Report suspicions of criminal activity, or any attempt to avoid BSA reporting requirements on the part of customers or employees, to the AML/BSA Compliance Department. For supervisory positions, ensure BSA training requirements are completed by staff.
• Leads medium to large size projects as assigned.
• Handles other duties as assigned by management.