Senior Training Specialist

Commonwealth of Massachusetts

Boston (MA)

On-site

USD 85,000 - 93,000

Full time

9 days ago

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Job summary

Office of the Child Advocate is hiring two Senior Training Specialists to develop and deliver training on trauma-informed practices, resilience, and equity across Massachusetts state agencies. The role combines in-person and asynchronous curriculum design, coaching, and evaluation to improve training quality for public servants.

The right candidate will lead instructional design, ensure accessibility compliance, and travel across Massachusetts for in-person trainings while working with internal

Qualifications

Proven ability to design both in-person and asynchronous curriculum for adults.
Experience in learning design for both in person and asynchronous trainings.
Experience working with state agencies and managing partner expectations.
Knowledge of childhood trauma/ACES/positive childhood experiences and resilience.
Ability to make persuasive presentations to interdisciplinary audiences.
Excellent oral and written communication skills.
Travel across Massachusetts for training sessions.

Responsibilities

In-Person Training Design and Delivery: develops curricula and conducts in-person programs.
Asynchronous Training Design and Delivery: creates e-learning and multimedia resources.
Digital Accessibility: ensures trainings comply with accessibility standards.
Evaluation: assesses training efficacy and recommends improvements.
Research: stays current on adult learning trends and best practices.
Project Management: coordinates schedules and deadlines, tracks deliverables.
Coaching: provides coaching and training support to other specialists.

Skills

Curriculum design

Adult learning

Presentation skills

Project management

Coaching

Data collection & analysis

Microsoft 365

Team collaboration

Education

Bachelor’s degree in public policy/political science, psychology, sociology, human services, or social work

Master's degree in related field

Tools

Articulate Storyline

Rise 360

LMS

Adobe Creative Cloud

Microsoft Office Suite

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Senior Training Specialist (260006VD)

Job Description

Senior Training Specialist - ( 260006VD )

Description

The Office of the Child Advocate (OCA) is an independent executive branch agency with oversight and ombudsperson responsibilities, established by the Massachusetts Legislature in 2008. The OCA's mission is to ensure that children receive appropriate, timely, and quality state services, with a particular focus on ensuring that the Commonwealth's most vulnerable and at-risk children can thrive. Through collaboration with public and private stakeholders, the OCA identifies gaps in state services and recommends improvements in policy, practice, regulation and/or law. The OCA also serves as a resource for families who are receiving, or are eligible to receive, services from the Commonwealth. Office of the Child Advocate | Mass.gov

The Center on Child Wellbeing & Traumaat the OCA supports state agencies and their community-based partners in their journey towards becoming trauma-informed and responsive.CCWT also provides in depth technical assistance on how to make policies, programs, and interactions more trauma-responsive to support child wellbeing. Child Trauma and Wellbeing – A resource for child-serving organizations

The Senior Training Specialist develops training curricula, materials, and facilitation to support state agencies in becoming more trauma informed and responsive. This role supports consultation, training, coaching, and implementation support for both live trainings and asynchronous training. The OCA is hiring two Senior Training Specialists as it expands its training offerings.

The right candidate for this position has skills in the creation of trainings for adult learners and can design trainings related to trauma, resilience, and equity. You enjoy being part of a collaborative team, agile and able to pivot as objectives of trainings shift. You are versed in data collection and analysis, bringing a data-driven eye to the Center’s strategic goals. Most of all, the right candidate has a passion for improving the lives of the children and youth of the Commonwealth and wants to be part of an innovative, growing team of public servants who share that passion.

This role requires a mixture of in-person work at the OCA office, in-person trainings throughout Massachusetts with employee-provided transportation, and remote work.

The OCA is committed to creating and supporting an inclusive work community that is free of all forms of discrimination. The OCA does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation, veteran status, or any other basis under Massachusetts law.

The OCA encourages applicants from a broad spectrum of backgrounds to apply for positions, including candidates who have personal and/or professional history with the child protective and/or juvenile justice systems.

Duties & Responsibilities

In-Person Training Design and Delivery: Develops curricula for and conducts in-person training programs for state employees and partners using various formats including group discussion, scenarios and role play, videos, and direct instruction.
Asynchronous Training Design and Delivery: Designs and maintains engaging and accessible educational programs, e-learning modules, presentations, job aids, and multimedia learning resources using adult learning principles and instructional design best practices in collaboration with internal and external subject matter experts.
Digital Accessibility: Ensures trainings, educational materials, websites, multimedia content, and digital communications comply with the Massachusetts Digital Accessibility Standards, WCAG, Section 508, and other applicable accessibility requirements.
Evaluation: Evaluates the efficacy of training materials and makes recommendations for improvement.
Research: Maintains knowledge of latest trends and best practices in adult learning, training, facilitation, and curriculum design. Independently conducts research to inform training and curriculum development.
Project Management: Provides project management support, including scheduling debriefs, effective coordination and sharing of evaluations to inform project feedback and improvements, and proactive tracking and management of project deadlines to ensure deliverables are met.
Coaching: Provides coaching & training support to Training Specialists.

Required:

Proven ability to design both in-person and asynchronous curriculum for adults.
Experience in learning design for both in person and asynchronous trainings.
Experience working with state agencies and managing and supporting partner organization expectations.
Knowledge of childhood trauma/ACES/positive childhood experiences and resilience.
Ability to make persuasive presentations to various interdisciplinary audiences.
Excellent oral and written communication skills.
Proficient in Microsoft 365 Suite, Outlook, Word, Excel, PowerPoint and other commonly used computer software applications.
Ability to work at a high level of productivity, including handling a variety of tasks simultaneously, and ability to stay on task with frequent interruptions.
Ability to work both independently and collaboratively with a team.
Ability to travel across Massachusetts for training sessions as needed.

Minimum Entrance Requirements:

Bachelor’s degree in public policy/political science, psychology, sociology, human services, or social work

At least four (4) years of experience, including training and facilitation and curriculum design

Preferred Entrance Requirements:

Master's degree in related field
Experience in training in languages other than English
Experience working with state agencies and managing and supporting partner organization expectations
Experience training and facilitating on childhood wellbeing related topics
Experience with instructional design and e-learning authoring tools (Articulate Storyline and Rise 360 preferred), Learning Management
Systems (LMS), Adobe Creative Cloud, Microsoft Office Suite, and other technologies used to develop, deliver, and manage educational programs and digital content.
Working knowledge of the Massachusetts Digital Accessibility Standards, WCAG, Section 508, and accessible design principles, including experience evaluating and remediating digital documents, multimedia, websites, and other electronic content.

Job

Training and Development

Agency

Office of the Child Advocate

Schedule

Full-time

Shift

Day

Job Posting

Oct 7, 2026, 6:38:20 PM

Number of Openings

Salary